Aegon Life Insurance Company Limited, one of the leading insurance providers in India, started its operations in 2008 in India. Aegon Life has plans as per the needs of various segments. The company has a Aegon Life Customer Care service to assist customers in resolving their queries or issues related to various types of policy.
Aegon Life Customer Care Toll Free Number
At Aegon Life, customers can get their queries resolved through just a call. The company is consistently working on providing the best plans that suit the needs and requirements of the customers. After sales support is the USP of Aegon Life which comprises dedicated support staff to provide quality solutions to the issues or queries. For getting any queries or grievances resolved pertaining to the policies or on products and services, customers can call on toll free number 1800-209-9090.
Aegon Life Communication Address
A customer who wants to get his/her queries resolved or wants to send a communication through post can use the below mentioned address:
Customer Service Department,
Aegon Life Insurance Company Limited,
Building No. 3, Third Floor, Unit No. 1, Nesco IT Park,
Western Express Highway, Goregaon (East), Pincode (Mumbai- 400063)
Aegon Life Email Address
For any issues or complaints or suggestions regarding the insurance policies or products and services, customers can get in touch with the customer care service through email. The official email address for Aegon Life is customer.care@aegonlife.com
Aegon Life IVR Service
Aegon Life also provides Interactive Voice Response (IVR) service to its customer to provide a hassle-free solution to the queries. Customers need to keep their policy number as well as other personal details with them during the interaction. Mentioned below are the steps that customer should follow to avail IVR facility:
Step 1- Call on toll-free number 1800-209-9090
Step 2- Select your language (English or Hindi)
Step 3- Select the IVR option as an existing customer
Step 4- Select the IVR option to transact on your Policy
Step 5- Enter your personal T pin number
Step 6- Then, enter your policy number
Step 7- Speak to customer care executive and give your instruction for the service desired
Aegon Life SMS Service
Customers can also avail the SMS Service of Aegon Life. Through SMS service, customers can get all the details of policy, products and other services easily. Customers can send it anywhere, anytime simply by typing SMS and sending it to 9221010101.
Below mentioned are some of the SMS codes and description for sending messages:
- MENU – Menu for all the below mentioned servicing options
- RENEW – Premium Due Details
- CALL – Request for a call back
- TPIN – Generate Your TPIN
- PROD – Details on New Product
- FUND – Details about Fund Value
- STATUS – Current status of your Policy
- RECEIPT – Request Premium Receipt
- US – Unit Statement