Andhra Bank Customer Care

To increase the ease of customer further, there are different toll-free numbers for different product categories. This helps in segregating the queries thus leading to quick response and solution for each of the query.

One can contact the Andhra Bank customer care toll-free number for all telebanking facilities and credit card-related issues.

1800 425 1515

Pensioners can contact an exclusive toll-free number mentioned below to get their queries answered and issues resolved:

1800 425 7701

Credit cardholders can contact the Andhra Bank credit card customer care team to hotlist their card or avail any other service related to their credit cards. The can contact at the numbers mentioned below:

1800 425 4059 (toll-free)

1800 425 1515 (toll-free)

+91 40 2468 3210 or 3220 (call charges apply)

One can send a letter addressing his request in it to the address mentioned below:

Asst General Manager
Credit Card Division
Andhra Bank
AB Buildings
Koti
Hyderabad-500 095

Also Read: Andhra Bank Credit Card Customer Care

If you are seeking redressal for any of your queries or grievance, you can compose an email and send it to the email ID mentioned below:

customerser@andhrabank.co.in

For specific queries, one can send a mail to the exclusive e-mail IDs for speedy resolution of the issue:

Query/Issue	Andhra Bank Customer Care E-mail ID
For any atm card related issues including loss of cards	dit-atmcomplaints@andhrabank.co.in
For any credit card issues including loss of cards	ccdhelpdesk@andhrabank.co.in
For Internet Banking Transactions	adchelpdesk@andhrabank.co.in
For any  pension-related issues	abcppc@andhrabank.co.in
NEFT related complaints	neftcell@andhrabank.co.in
RTGS related complaints	bmmum1250@andhrabank.co.in

In case you wish to submit a complaint, you can type ‘UPSET’ and send it to the number mentioned below:

9666606060

This SMS will be directly sent to headquarters and you will either receive a prompt reply on email or a customer care executive will get in touch with you via your registered mobile number.

The official website of Andhra Bank has a separate section for grievance redressal where one can write the summary of the issue along with the contact details and the bank officials will then contact the applicant and help resolve the issue.

Apart from the above-mentioned methods, one can get in touch with the bank officials on all working days (except for 2^nd and 4^th Saturdays) between 09:00 AM to 05:00 PM on the below-mentioned contact numbers:

Tel: 040 23234313, 23252000

Extension: 2422, 2577

Fax: 23232419

One can also use the website to download the template for lodging a complaint, get a printout and send it to your nearest bank branch. The bank’s website has also clearly mentioned the address of the headquarters and the address to be used for correspondence as under:

• 5-9-11, Dr. Pattabhi Bhavan,
  Secretariat Road, Saifabad
  Hyderabad 500 004, Telangana

• Sri. M. N. Sudhakar, General Manager
  Nodal Officer for Customer Service,
  Andhra Bank
  Dr. Pattabhi Bhavan
  5-9-11, Saifabad
  Hyderabad-500 004, Telangana

Andhra Bank is a public sector bank of medium size which started operations in the year 1923 and has its headquarters in Hyderabad. After the 2^nd phase of commercialization of national banks, Andhra Bank is now a wholly-owned government bank and has merged with Bharat Lakshmi Bank in 1964.

According to the current count, the bank operates in 25 states and 3 Union Territories. As on 31^st September 2018, there were 3,636 ATM machines, 2900 branches, 38 satellite offices and 4 extension counters as a part of the network of the bank.