When speaking about home loans in India, Bank of Baroda comes among the top lenders. The bank offers attractive home loan schemes to help middle-class home buyers make their dream home real. In addition to its transparent services, Bank of Baroda strives to build a relationship of trust and confidence with its customers. Bank of Baroda home loan customer care aims to resolve all queries and complaints of the customers within a reasonable time. You can reach out to the bank’s customer care team via call, online grievance management system, by writing a letter or by visiting the nearest branch office.
Bank of Baroda Home Loan Customer Care Toll-Free Number
You can file complaints, give feedback or get your queries resolved by calling upon the Bank of Baroda Customer Care 24×7 toll-free numbers:
1800 258 44 55 or 1800 102 44 55
NRI customers can call on the following numbers:
| NRIs from Overseas Locations (24×7) | +91 79 49044100 |
| NRIs from India (Toll-free) | 1800 258 44 55/ 1800 102 4455 |
| Operational Guidelines Queries (10 AM to 5 PM IST) | 022-6884-3916 |
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Bank of Baroda Online Complaint Management System
You can also register your complaints, give feedback or suggestions through the Online Complaint Management System or the grievance portal on the Bank of Baroda website.
The Online Complaint Management System can help customers do the following:
- Submit their complaints related to any product
- Provide suggestions that will help the bank improve their services
- Provide feedback related to some product
- Provide information
- Track the status of existing complaints
Bank of Baroda Home Loan Customer Care Address
Another way to contact the BoB Home Loan Customer Care is by writing a letter and sending it to their corporate office address. The address for the same is as follows:
Baroda Corporate Centre,
Plot No. C-26, Block G,
Bandra Kurla Complex,
Bandra (East), Mumbai 400051
Apart from the methods mentioned above, customers can also visit any Bank of Baroda branch office and register their complaints, get answers to their queries or give feedback.
Bank of Baroda Grievance Redressal
The bank has divided its grievance redressal mechanism into four levels-
- Level 1- Contact the concerned Branch Manager for immediate redressal of grievances. Alternatively, you can also fill up the online complaint form available on the Bank of Baroda website.
- Level 2- Escalate it to Regional Level quoting the unique Tracker ID.
- Level 3- Escalate this matter further to the Zonal Level quoting the unique Tracker ID.
- Level 4- If still dissatisfied, escalate the issue to the Principal Nodal Officer via any of the following ways quoting your Unique Tracker ID:
Mr Pankaj Mittal
Bank of Baroda, Head Office, Baroda Bhavan, R C Dutt Road,
Alkapuri, BARODA – 390007, (Gujarat) India.
(0265) 2316792
cs.ho@bankofbaroda.com