Bank of India (BOI) provides numerous banking products such as savings accounts, loans, credit cards, fixed deposits and other financial products. Besides offering these banking products, it also ensures to address the queries and concerns of its customers. Customers can contact Bank of India customer care executives to quickly resolve issues and queries related to various banking products.
Customers can directly contact the following BOI customer care numbers to report their queries, grievances, complaints, etc. Given below are the toll-free numbers which can be contacted for reporting any issues regarding any BOI banking product:
If you have queries or issues regarding your credit cards, then you can contact on the contact numbers given below:
| Credit Card Service | Customer Care Number |
| All types of Enquiry |
Toll-Free: 1800-220-088 Land Line : (022) 40426005/40426006 |
| Hot Listing (Deactivating Card) |
Toll-Free: 1800-220-088 Land Line : (022)40426005/40426006 |
| Merchant Enrolment | Land Line : (022)61312937 |
If you have queries or issues regarding your savings accounts and debit cards, then you can contact on the contact numbers given below:
For any sort of enquiry:
For hot listing or deactivating your debit card:
For residents residing within India, they can call on the given number to report their queries:
| All types of Enquiry | Toll Free : 1800 220 088, Land Line : (022) 40426005/40426006 |
Landline: 022-40919191
For RTGS-related issues: (022) 67447092 / 93
For NEFT-related issues: (022) 61312984/61312992/61312997
For residents residing outside India, then they can call on the given number to report their queries: +91 22 40919191
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If a customer wants to choose another alternative to contact the bank, he/she can also email queries, grievances or complaints on the following email IDs:
For general query or enquiry, customers can email the bank representatives on the given below email ID:
BOI.CallCentre@bankofindia.co.in
For issues regarding credit or debit cards, customers can mail their queries on the given below email ID:
boi.customerservices@oberthur.com
For hotlisting or deactivating the card, customers can mail on the given below email ID:
PSS.Hotcard@fisglobal.com
For RTGS related issues, customers can mail on the given below email ID:
Rtgs.boi@bankofindia.co.in
For NEFT related issues, customers can mail on the given below email ID:
Boi.neft@bankofindia.co.in
If customers wish to file their complaints or grievances through a complaint form, they can do so online or fill up the form available on the site. Given below is the link to the complaint form which can be filled. Customers are expected to get assistance once they send their complaint form.
https://www.bankofindia.co.in/forms/Grievance
If a customer is not happy or satisfied with the reply of the bank representatives after contacting the above-mentioned contact details, then they can also write to the higher authorities of the bank. Given below is the contact detail of the Bank of India head office.
Bank of India customers can write to the bank at the following address:
Bank of India
Star House,
C – 5, “G” Block,
Bandra Kurla Complex,
Bandra (East),
Mumbai – 400 051
Ph: 022-66684444
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