Punjab National Bank (PNB) provides a wide range of financial and banking products, such as credit and debit cards, savings and current account, loans, overdraft, investments and much more. With PNB mobile banking apps, customers now have access to its banking facilities like opening accounts online, fund transfer, balance enquiry, and checking mini statement and bank statement of their account’s transactions, etc.
What are the services offered by the PNB Mobile Banking app – PNB ONE?
| Services offered by PNB ONE – PNB Mobile Banking Application | ||||
| Balance Enquiry | Fund transfer | Mini Statement | Payment of credit card bills of any bank in India | Recharge mobile, cable, pay utility water, gas, and electricity bills |
| Pay insurance premiums | View complete transaction history | Transfer funds without adding beneficiary | Avail UPI services | Open Fixed Deposit online |
| Generate debit card PIN | Place debit card request | Request for cheque books | Locker Request | Access detailed account summary |
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What are the different PNB Mobile Banking Apps?
PNB offers its customers various mobile banking apps to facilitate quicker and convenient banking. The following are the mobile apps from PNB:
| PNB Mobile Banking Apps | Primary Features |
| PNB ONE |
|
| PNB mPassbook |
|
| PNB Genie |
|
| BHIM PNB |
|
| PNB MobiEase |
|
| PNB Wecare |
|
| PNB Bharat QR Merchant app |
|
PNB ONE
With PNB Mobile Banking app PNB ONE, customers now have access to banking facilities like opening their account, transferring funds to their account or an account at a different bank, viewing the statement of their account’s transactions, etc.
| PNB ONE | Services |
| Accounts |
|
| Transfer Funds |
|
| Invest funds |
|
| Manage Debit/Credit Cards |
|
| Pay Bills/Recharge |
|
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PNB mPassBook
PNB mPassbook is digital version of passbook to ease users to view their transaction details and transaction history through mobile app.
| PNB mPassBook | Services |
| M-PIN based login |
|
| Account Related |
|
| Eligibility |
|
PNB Genie
PNB Genie acts as single point destination for users to manage their PNB credit card seamlessly and without any hassle.
| PNB Genie | Services |
| Enquire |
|
| Additional services |
|
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BHIM PNB
Bharat Interface for Money (BHIM) is a payment app that lets one make quick and hassle free transactions using Unified Payments Interface.
| BHIM PNB | Features |
| Payment |
|
| Core transaction functions |
|
PNB MobiEase
PNB MobiEase provides a complete “Digital Banking solution” to execute SMS Banking on a single touch.
| PNB MobiEase | Features |
|
Services |
|
PNB Wecare
PNB Wecare provides information on customer care policies of the bank along with providing feedback and suggestions.
| PNB Wecare | Features |
|
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PNB Bharat QR Merchant app
It is an app designed for the merchants whereby merchants can send and receive payments with ease.
| PNB Bharat QR Merchant app | Features |
| Enquire | Access transaction record and sales history on real time basis |
| Payment Mode | Receive payments by displaying/generating static QR Code(s) or dynamic QR Code(s) |
| Transaction limit | Unlike mobile wallet there is no limit to transfer money into the bank account. |
How to register for PNB Mobile Banking (PNB ONE)?
Account holders will be required to follow the below-mentioned steps to register for PNB Mobile Banking:
Step 1: Download PNB ONE – Punjab National Bank Mobile Banking application from Google Play Store (for Android devices) and Apple App Store (for iPhone)
Step 2: After downloading PNB Mobile Banking app, account holders will be required to install the app on his/her mobile handset
Step 3: After successful installation, account holders can open the app and click on ‘New User’ for PNB Mobile Banking registration online
Step 4: Enter the account number and choose the favourable option from as displayed – Mobile banking or both (Internet Banking & Mobile Banking)
Step 5: An OTP will be generated and sent to the registered mobile number. Enter the OTP and proceed further for PNB mobile banking registration
Step 6: Provide the linked PNB Debit Card number and PIN
Step 7: Set the PNB mobile banking password and transaction password
Step 8: After successful PNB mobile banking registration online, simply log in with the transaction password
Step 9: After successful login, account holder will be required to set PNB Mobile Banking PIN or MPIN
Post this, account holder can use PNB Mobile Banking app to use any banking service on-the-go.
How to login into PNB Mobile Banking App?
To login to PNB ONE – the official PNB Mobile Banking app, account holders can follow the steps mentioned below:
Step 1: Tap on ‘Sign in’ at the bottom of the page
Step 2: Enter the User ID and set the MPIN
Step 3: Log in with these credentials to start banking on-the-go with PNB Mobile Banking.
How to do PNB Mobile Banking password reset?
Step 1: Tap on the ‘Trouble Sign-in’ link on the home page of PNB ONE
Step 2: Select the ‘forgot password’ option
Step 3: Enter the user ID
Step 4: Enter further details like the Account number, linked Debit Card and PIN of Debit Card
Step 5: Proceed further to update the new transaction password as well as the login password
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What are the benefits of Mobile Banking App?
PNB Mobile Banking provides numerous advantages to its users. Following are some of the primary benefits of mobile banking app:
- 24X7 Banking as it t can be used anytime and anywhere
- Mobile banking apps are free of cost
- Access of numerous banking products and services
- Instant review of account history
- Helps in tracking your spendings
- Offers customized and tailored solutions
- Assists in transferring funds to friends and family
- Provides various investment options
- Secure and confidential
Frequently Asked Questions (FAQs)
Q. Who can register for PNB ONE?
Ans. All PNB customers who hold individual and joint accounts can register for PNB ONE mobile app.
Q. Are there any charges for using PNB ONE?
Ans. No, there are no charges for using the PNB ONE app. Neither are there any charges for bill payments from the app.
Q. What are the limits of various transactions using PNB ONE?
Ans. The default limit of transaction is up to Rs. 2 lakh. However, you can perform transactions up to Rs. 10 lakh.
Q. Can I transact through all my accounts in PNB ONE?
Ans. You can transact through all of your accounts, except accounts which are opened in ‘Joint’ accounts.
Q. How can I login to PNB Mobile banking?
Ans. Firstly, you need to download the PNB ONE app from Play Store or App store. Enter all the required information and customer ID to set up MPIN. Now you can login your account by using the set MPIN.
Q. Can I open a Fixed Deposit account using PNB ONE?
Ans. Yes, you can open a fixed deposit account using PNB ONE by clicking on ‘Services’ > ‘Accounts’ > ‘Open Fixed Deposit’ > Enter the FD details > Done
Q. What to do if the OTP is not received during PNB Mobile Banking registration?
Ans. Account holders are required to follow the steps mentioned below:
- Send SMS ‘SOTP’ at 5607040
- Lodge the complaint at customer care number that is 1800 180 2222
- Mail the same at mobhelp@pnb.co.in
Q. What to do if the mobile banking account is locked?
Ans. PNB ONE is generally locked if the account holder enters incorrect MPIN more than five times. To unlock the account, account holder will be required to reset the same by clicking on ‘Trouble Signing-in’ > ‘Reset MPIN’ > ‘Enter OTP’ > ‘Set new MPIN’.
One shall get the hang of the other necessary DETAILS while using PNB ONE.
1. Customer Care: Call at PNB number 1800 180 2222 or 1800 180 2223 to register the complaint, one will get a reference number to know the status of complaint in the future.
2. Mail us at care@pnb.co.in
3. Mobile Banking: Report the complaint through the mobile banking app- PNB ONE.
Q. What are the pre-requisites for using PNB ONE?
- One should have an active account with PNB
- One should have current mobile number registered with the bank
- One should have a smartphone – android phone (with minimum android version – lollypop) and iPhone (iOS version of 9 and above)
Q. Can anyone with a corporate account register for PNB Mobile Banking (PNB ONE)?
Ans. No, PNB ONE is only for retail customers.
Q. How to resume using PNB ONE long after not using it?
Ans. User ID and password tend to get expired if not used for more than six months. One needs to reset the password to continue using it. To know more about it, click here.
Q. Is the Debit Card necessary for PNB ONE registration?
Ans. No, Debit Card is not a necessity for PNB ONE registration. It is however a necessity if one wants to register for PNB Mobile Banking online. One can submit a request for registration for PNB ONE by visiting any PNB branch as well.