Central Bank of India Home Loan Customer Care Number

Toll Free No: 1800 22 1911

Central bank of India  home loan is the first Indian commercial bank which is amongst the oldest and most trusted financial institutions. With its headquarters in Mumbai, the bank boasts a wide network of about 5000 branches nationwide. The bank offers various banking services and financial products such as commercial banking, private banking, personal banking, loans, credit cards, etc.

Central Bank of India believes in giving their customers best banking and financial services. If in case customers face any issue, they may get in touch with the bank representatives to lodge a complaint regarding the same. The bank believes in keeping the customers first if the customer’s complaint is just. They respond to each and every complaint with impartiality.

Central Bank of India Home Loan Customer Care Toll-free Number

If the customers have enquiries, requests or grievances related to home loans, they can easily call the Central Bank of India 24×7 Customer Care on their toll-free numbers, which are given as follows:

1800-200-1911

Central Bank of India, Corporate Office:

Chander Mukhi, Nariman Point

Mumbai, 400021

Tel.: 022-6638 7777

To block or to report loss of card you can send SMS to phone no. 91+9967533228 as follows:

1. LOST                                     : For blocking all cards linked to mobile
2. LOST <space> card no.       : For blocking specific card no.
3. LOST<space>Account no.   : For blocking card in specific account

Type of Assistance	Contact Number	Email Address
Card Hotlisting  / Card not working	1800 22 1911	debitcard_os@centralbank.co.in debitcard@centralbank.co.in sm4atm@centralbank.co.in
Card not working for online registration / transaction.	022-49197323	debitcard_os@centralbank.co.in sm4atm@centralbank.co.in
For failed transaction in ATM/POS/Online & Account debited requiring reversal	022-49197314/15	atmrecon@centralbank.co.in smatmreversal@centralbank.co.in

Central Bank of India Home Loan Online Grievance Form

Customers who are comfortable in using the internet can register complaint regarding the bank’s home loan services easily and instantly on the bank’s website. To lodge a complaint against the bank’s home loan services, the customers will have to fill out and submit an online grievance form, which is available at:
https://www.centralbankofindia.co.in/english/GrievMainFormExist.aspx

Once you submit the form, the customer care representatives of the bank will contact you back to get more information on the addressed issue. Once you have communicated the grievance in detail, they will take the process forward while keeping you in loop at all levels.

In addition, customers can keep a tab on the status of their registered complaint at: https://www.centralbankofindia.co.in/english/ComplaintStatus.aspx

To know the status of your registered complaint, the customers must have the complaint reference number, which they receive while lodging the complaint.

PMJDY grievance redressal Email ID: Central

National Toll Free Number 1 :  1800 110 001
National Toll Free Number 2 :  1800 180 1111

Central Bank of India Grievance Redressal

If your issue does not get resolved at the bank’s branch or by the customer care representatives, you may get in touch with the regional nodal officers for complaint/grievance redressal. The information of the Central Bank of India Regional Nodal Officers can be downloaded from the following link:

https://www.centralbankofindia.co.in/English/contact_us.aspx

The link will redirect you to the bank’s contact us page where besides the list of regional offices, you can also find a list of the bank’s Zonal Offices.

Also Check: Home Loan Interest Rates

Central Bank of India Chief Grievance Redressal Officer

If the home loan-related complaint with the Central Bank of India does not get resolved by their Regional Nodal Officer, you may contact the Asst. General Manager of the Customer Service and Complaints at the Central Bank of India through the following procedure:

Name	Mr. Sudarshan Kumar
Designation	Asst. General Manager (Customer Service and Complaints)
Address	Central Bank of India, Operations Department, Central Bank Building, 2nd Floor, M.G. Road, Hutatma Chowk, Fort, Mumbai – 400 023
Telephone	022 – 22617896
Fax	022 – 22643055
Facility of On-line Complaint	If a customer lodges a complaint online against the bank, they will get a Unique Identification Number (UIN). This unique number will help them in future to track the status of their complaint. Alternatively, the customer may also draft an email regarding their complaint and send it on the following email address: complaints@centralbank.co.in
Customer Service Numbers	022 61648708 CM, 022 22643056 SM

For contacting Banking Ombudsman for grievances with the Central Bank of India, the contact details can be found at the link given below:

https://www.centralbankofindia.co.in/pdf/Ombudsman21122016.pdf