CIBIL Score | CIBIL Report | CIBIL Rank

TransUnion CIBIL calculates and generates CIBIL report and CIBIL score for individuals, as well as Company Credit Report and CIBIL rank for companies, enterprises and organizations.

The credit scores generated by CIBIL range between 300 and 900, wherein any score of 750+ or closer to 900 depicts the credit-responsible behaviour of the borrower, which further helps them to avail credit products easily. 

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In the following sections, we will discuss key details about India’s leading Credit Information Company (CIC), TransUnion CIBIL and its role in the borrowing or lending process.

Role of TransUnion CIBIL in the Borrowing Process

TransUnion CIBIL is an RBI-licensed credit bureau authorized to collect, maintain and manage credit information provided by financial institutions to generate credit reports for individuals and companies.

These credit reports play a crucial role in approving or denying credit applications for new credit, such as loans and credit cards. The details of this process are as follows:

• Financial institutions, such as Banks/NBFCs submit the consumer’s and business’s credit data or consumer information to TransUnion CIBIL i.e. details of their past credit behaviour, including account details, outstanding loan amount, repayment history, existing loan/credit card information, enquiries details related to Days Past Due (DPD) and collateral/security if any monthly (30-45 days)
• CIBIL collates this data and uses its unique statistical algorithm to calculate and generate Credit Information Reports (CIRs) for individuals that include CIBIL Score (300-900) and Company Credit Reports (CCRs) for companies that contain CIBIL Rank (1-10)
• Lenders can check the CIBIL report and CIBIL Score/CIBIL Rank to evaluate the risk of lending to applicants and accordingly approve or reject new loan/credit card applications
• Applicants with good CIBIL scores are preferred by lenders and are eligible to avail loans at low interest rates, as well as instant credit card approvals.
• Individuals who are new to credit, have no credit history (NA)/(NH) or with low CIBIL scores may be able to avail fresh credit but at stricter loan terms.

Suggested Read: Reasons for Rejection of Your Credit Card Application

Steps to Check Your CIBIL Report

Follow these simple steps to check and download your CIBIL Score and receive monthly updates:

Step 1: Click here to check your CIBIL score

Step 2: Enter your basic details, such as name, mobile number, and email address and verify it by using OTP authentication

Step 3: Click on the ‘Get Credit Report’ button to know your credit score

Step 4: Select the CIBIL score, choose the language and month and click on it to view your credit report

Step 5: Your Date of Birth (DDMMYYYY format) is the password of your CIBIL report

Note: If you find any discrepancy in your credit report, you can raise a dispute with CIBIL. However, for any other query, you can contact creditreport@paisabazaar.com

Also Read: 10 Easy Steps to Improve your Credit Score

Components of CIBIL Report

The following are the various components of the CIBIL report:

• CIBIL Score: The CIBIL score is reflected in the first section of the CIBIL report and sums up your credit history and creditworthiness. It is considered the most important component of your CIBIL report.
• Personal Information: This section contains your name, gender, date of birth, and identification numbers such as passport number, PAN, etc.
• Contact Information: Your address(s) and telephone numbers are provided in this section
• Account Information: This part of the CIBIL credit report contains information about your current as well as previous loans and credit cards, your outstanding balance, overdue amount, loan amount, credit card limit, etc.
• Enquiry Information: Whenever you apply for a credit card/loan, the lender requests CIBIL for a copy of your Credit Information Report (CIR). Such a request made by the lender is called an enquiry.
  This section of the CIR contains details of the credit application, amount and dates when such enquiries were made along with the name of the financial institution that enquired.

Note: CIBIL credit report provides a detailed historical record of how an individual has handled debt in the past. Please note that the credit report does not include details of an individual’s investment or savings.

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CIBIL Rank

TransUnion CIBIL calculates and generates CIBIL Ranks for businesses, MSMEs, enterprises and organizations. CIBIL rank serves as a numeric summary of the details included in CIBIL’s Company Credit Report (CCR).

CIBIL Rank varies on a scale of Rank 1 to 10, where Rank 1 is considered the best rank with companies at least risk for lenders and Rank 10 is the worst showing companies at maximum risk or even at default or insolvency.

As CIBIL rank indicates a company’s past handling of credit, it can significantly affect the chances of getting a new loan sanctioned. The closer a company’s CIBIL Rank is to 1, the higher the chances of getting approved for fresh credit at lower interest rates.

Why is the CIBIL Report considered Important by Lenders

TransUnion CIBIL is the nation’s leading and most trusted credit bureau that collects and manages consumer information, as provided by the lenders every month. It depicts the creditworthiness and past credit behaviour of the applicant.

At the time of credit application approval, lenders consider the CIBIL report, as the primary determinant to analyze the creditworthiness or the risk involved in lending money to the borrower. Therefore, it becomes highly important for financial institutions to check the CIBIL report in their loan approval process.

Why does CIBIL Score Matter

CIBIL report consists of CIBIL score which is one of the primary components that helps the lenders to check the credit behaviour and decide on loan approval or denial.

CIBIL score ranges from 300-900 and holds major importance in deciding the creditworthiness of the applicant.

Applicants with CIBIL score of 750+ and as close to 900 are considered first by lenders in their loan or credit card approvals that too with low interest rates, along with added benefits.

CIBIL Customer Care

• CIBIL Helpline Number for consumers is (+91) 22-614-043-00. This helpline number is operational from 10:00 am to 06:00 pm (Monday- Friday)
• Fax: (+91)22-66384666
• You can also write to CIBIL at its registered address. The address is:

TransUnion CIBIL Limited
One World Centre, Tower 2A, 19th Floor,
Senapati Bapat Marg, Elphinstone Road,
Mumbai – 400 013

Read in Detail: CIBIL Customer Care

CIBIL Score FAQs

Q. What is CIBIL Self Service Portal?

Ans. You can avail various services of TransUnion CIBIL by creating a ‘myCIBIL Account’ which provides access to the CIBIL self-service portal that includes services like checking CIBIL score, viewing/downloading CIBIL credit report, and initiating correction of report errors through CIBIL dispute resolution.

Q. How long does CIBIL keep an individual’s credit history records?

Ans. CIBIL maintains a record of your credit history for 7 years from the date of the last report.

Q. Is the CIBIL score only applicable in India?

Ans. Yes, the CIBIL score is only applicable in India as it is generated based on data provided by Indian lenders only.

Q. Does TransUnion CIBIL have a mobile application in India?

Ans. No, TransUnion CIBIL does not have a mobile application for India. However, partners of CIBIL, such as Paisabazaar.com, have mobile apps through which you can check your CIBIL score with monthly updates on email and WhatsApp.

Q. Does CIBIL publish a willful defaulters list?

Ans. No, CIBIL does not publish a willful defaulter list, as it does not maintain any defaulter list. Rather individual banks and RBI provide a list of the borrowers who have failed to repay the loan despite their capacity to do so. However, CIBIL does maintain a database of cases that contains suit-filed cases and non-suit-filed cases, where a lender can search for a willful defaulter.

Q. How often do banks and NBFCs submit consumer credit data to CIBIL?

Ans. Banks and other financial institutions submit customer data regarding loans and credit cards monthly to CIBIL.

Q. Can my records be edited, altered or deleted by CIBIL?

Ans. No, CIBIL is not authorized to edit, change or delete any of the records of your credit history. It just collects data from its member financial institutions and evaluates it to generate a credit information report and credit score.

Q. What does a credit score of ‘NA/NH’ mean for CIBIL score?

Ans. CIBIL Score of NA/NH stands for not applicable/no history. It simply means one of the following:

• Your credit history is too short or does not exist at all
• You have not been associated with any credit activity in the last 2 years
• You have add-on credit cards only and thus lack credit exposure

Please note credit score of ‘NA/NH’ does not indicate a poor credit history. However, it may decrease the chances of getting a loan sanctioned by some lenders as the risk of lending to you cannot be estimated by prospective lenders.

Q. How often is the CIBIL score updated?

Ans. Lenders send out credit data of their customers to CIBIL every month (30-45 Days), hence CIBIL score may get updated once every month. So, it is highly recommended to check your credit score regularly. To know why, click here.

Q. Can I get a loan with a low CIBIL score?

Ans. Yes, you may still get a loan with a low CIBIL score, as long as you meet the other eligibility criteria specified by the lender. However, you may have to pay a higher interest rate or receive a lower loan amount.

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