Toll Free No – 1800 233 6427
Dena Bank home loan is a well-known public sector bank that offers a wide assortment of banking products and services such as credit cards, loans, internet banking, corporate banks, saving schemes, and much more. Over the years, the bank has been offering banking and financial services to its customers through its wide network of branches nationwide.
Home loan is one of the prime financial products of the bank. If you ever face an issue related to home loan or any bank official, you can share your grievances through the following ways,
Dena Bank Customer Care
Customers who have queries, complaints, or doubts regarding the bank’s home loan plans or schemes and services can get in touch with Dena Bank’s customer care representatives. To talk to the customer care representatives of the bank, dial their All-India toll-free number from any mobile or landline number. If in case unable to reach on Toll Free number then try calling the below mentioned number:
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022-62242424 (Chargeable)
You can call on this number during the business days from anytime between 10:00 and 17:00 Hours. Before making a call to the customer care representatives, you must keep all the necessary documents handy to keep the call short.
Dena Bank Customer Care Email ID
If the customers are unable to reach the customer care representatives through the toll-free number, they may share their grievances in writing on the following email ID:
customercare@unionbankofindia.com
Once you send the email, the customer care representatives at the bank will try their best to resolve your problems as soon as possible.
csc@denabank.co.in
Dena Bank Complaints
If the customers have to lodge a complaint against the bank officials, they may contact the Chief Vigilance Officer (CVO)/ Vigilance Department of the bank. The CVO will investigate any suspected vigilance matter on the basis of the source information. If the person who is lodging the complaint wants to hide his/her identity, they may do so if the request and complaint seem valid. When lodging the complaint, ensure that it is brief with clear details and facts.
Lodge Complaint via SMS
If you have to lodge a complaint, you can use the above- mentioned methods or can simply send an SMS “DENAHELP” to 56677. The messages to this number are chargeable.
Dena Bank Customer Service Cell
The customers of Dena Bank can even contact the customer service cell to share their issues and complaints with the bank representatives. The address of the customer service cell is given as follows:
Customer Service Cell,
Dena Corporate Center
C-10, G Block,
Bandra-Kurla Complex
Bandra [E]
Mumbai- 400 051