Dewan Housing Finance Corporation Ltd. (DHFL) is a housing finance company that offers a number of financial services. One can contact the DHFL customer care number to get queries answered and issues resolved.
DHFL Customer Care Toll-Free Number
Customers can reach out to DHFL customer support executives by calling on their toll-free numbers.
- For New Customers
1800 22 3435
(Monday to Saturday from 10 AM to 7 PM)
- For Existing Customers
1800 3000 1919
(Monday to Saturday from 9 AM to 6 PM)
New customers can call on the first numbers for any sales enquiry and information on their products. But if you are an existing customer of DHFL and want to book a complaint or raise a query, use the second number. A response can be expected within 7 working days.
DHFL Customer Care Email ID
If a customer has any query/complaint related to any DHFL product, he/she can also write an email to them. One can send an email to the following email ID:
When writing the mail, you must mention complete details of your issue along with your contact details. The customer care team will either respond through email or a phone banking officer will get in touch with you.
DHFL Customer Care using SMS Service for New Customers
Not just the existing customers, DHFL is also dedicated to those who might be interested in their products like home loan, fixed deposits, etc. New customers can use the SMS service of DHFL.
One can send an SMS DHFL to 56677
Once you send this SMS, you will get a confirmation message and a phone banking officer will contact you. You can also call on 1800 22 3435 for product information.
DHFL Customer Care Postal Address
An aggrieved customer can also write a letter addressed to the customer care department. The letter should contain complete details of the loan account number or the deposit number along with a brief of the issue. The address is given below-
DHFL Customer Care
No. 301, 302 & 309, 3rd Floor,
Krishna Tower, Plot No. 8,
Sector – 12, Dwarka,
New Delhi – 110075
Addresses of other DHFL offices are-
| Registered Office | Corporate Office | National Office |
| Warden House, 2nd floor, Sir P.M. Road, Fort, Mumbai 400001 Tel: +91-22 61066800 / 22029900 Fax: +91-22 22871985 |
10th Floor, TCG Financial Centre, BKC Road, Bandra Kurla Complex, Bandra (East), Mumbai – 400098 Tel: +91-22 6600 6999 Fax: +91-22 6600 6998 |
6th Floor, HDIL Towers Anant Kanekar Road, Bandra (East), Station Road, Mumbai – 400051 Tel: +91-22 7158 3333/2658 3333 Fax: +91-22 7158 3344 |
Other important branch details-
| City | Branch Address | Contact Number |
| Delhi | Flat No. 301, 302 & 309, 3rd Floor, Krishna Tower, Plot No. 8, Sector – 12, Dwarka, New Delhi – 110075 | 011 – 69000501 – 508 |
| Chandigarh (Zonal Centre) | A-301 & 302, 3rd Floor, Elante Office Complex, Industrial Area Phase 1, Chandigarh – 160002 | 0172 – 4870000 |
| Bengaluru (Zonal Centre) | 401 Brigade Plaza, Opp to Ganapati Temple, Ananda Rao Circle, Bengaluru – 560009 | 080 – 22093100 |
| Indore (Zonal Centre) | Royal Gold Complex, Plot No. 4-A, 3rd Floor, Unit No. 303 & 304, Y. N. Road, lndore – 452001 |
(0731) 4235701 – 715 |
| Gurgaon | 201, 2nd floor, Vipul Agora, M. G. Road, Gurgaon – 122002 | (0124) 4724100 |
| Vishakhapatnam | 10-1-44/7, 1st floor, Peejay Plaza, Opp. Hotel Tycoon, CBM Compound, VIP Road, Vishakapatnam- 530003 | (0891) 6620003 – 05 |
| Ahmedabad | Office No, 209 – 212, 2nd Floor, Turquoise, Panchwati Cross Road, C G Road, Ahmedabad – 380009 |
(079) 49067422 |
| Mumbai (Zonal Hub) | Rustomjee R-Cade, Rustomjee Acres, 2nd & 3rd Floor, Jayawant Sawant Road, Dahisar (West), Mumbai – 400068 | (022) 61093333 |
| Amritsar (Service Centre) | SCO-5, 1st Floor, Ranjit Avenue, District Shopping Center, Amritsar – 143001 | (0183) 5093801 |
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DHFL Grievance Redressal System
DHFL has set up a grievance redressal system to provide comprehensive support to the customers who have any complaint regarding their product. It is categorized in three levels.
Level 1- One can contact the customer care centre of DHFL through any of the above three channels –
- Toll-free Number
- Letter
One should keep the loan application number or deposit number handy at the time of the call to avoid hassles. A relevant response will be provided within 7 working days. Alternatively, the customer can also visit the branch where the loan/deposit account is held and speak to the Branch Manager or Service Manager.
Level 2- If the response does not meet the expectations, you can contact the nodal officer of DHFL – Mr Sanjiv Gyani by writing an email to him. The email address is
Level 3- If the nodal officer’s response does not satisfy your query/complaint, you can write to DHFL CEO at
If the complaint you registered could not be resolved by any of the above, you can approach National Housing Bank (the apex body for housing finance sector) for ultimate redressal. This can be done online by visiting
https://grids.nhbonline.org.in
Customers can also write a letter in the format prescribed by NHB and post it at-
National Housing Bank
Department of Regulation & Supervision,
4th Floor, Core 5A,
India Habitat Centre,
Lodhi Road,
New Delhi – 110 003
About DHFL
Established in the year 1984, DHFL is counted among the leading housing finance companies of India. The company works towards the vision of providing housing loans on fair terms. Over 33 years of its operation in the country, DHFL has transformed several dream homes into reality. Other than home loan products, it offers unique fixed deposit schemes.