HDFC Credit Card Customer Care Chandigarh

In case the resolutions provided at the above level do not satisfy you, you can escalate the issue further to the higher banking officials.  Given below are the steps to escalate the issue-

• You can submit an online form given on the website to lodge the complaint.
• If you don’t receive a satisfactory resolution of your query then you can reach the grievance redressal officer of credit card via phone or letter. A designated officer is appointed by the bank for each product.

The Grievance redressal officer’s contact number for credit card related issues is 044-23625600. The officer is available on Monday-Saturday between 9:30am-5:30pm.

Postal address of grievance redressal officer is given below:

By regular post	By courier
Manger, HDFC Bank Cards Division, PO BOX # 8654 Thiruvanmiyur PO Chennai – 600 041	Manager, HDFC Bank Cards Division, # 8 Lattice Bridge Road, Thiruvanmiyur, Chennai – 600 041

• If the resolutions provided at the above two levels are not solving your problem then you can escalate the issue to the Principal Nodal Officer (PNO). Contact details of the Principal Nodal Officer is given below:

State Wise Contact Details

State	Contact Address	Contact Number
Union Territory of Chandigarh and Panchkula, Punjab, Yamuna Nagar and Ambala Districts of Haryana.	HDFC Bank Ltd, Bank House, 28, Industrial Area, Phase I, Chandigarh.	Tel : 0172 -3924866 Fax : 0172- 3924997 Phone banking Chandigarh: 6160 616 Punjab 98153 31111 Haryana 99962 43333
Andhra Pradesh, Telangana, Arunachal Pradesh, Assam, Manipur, Mizoram, Meghalaya, Nagaland, Tripura	8th Floor, HDFC Bank House, Road No.1, Banjara Hills, Hyderabad – 500 034	Tel: 040-30091327 Phone banking Hyderabad: 040-61606161, Rest of AP: 9949493333
Bihar, Jharkhand,	Bimla Sadan Holding No. 801 / 432, Ward No. 37 Exhibition Road, Gandhi Maidan, Patna – 800001 Bihar.	Tel: 033-44065165 Phone banking: (0612) 6160 616
Delhi, Haryana, Ghaziabad and Gautam Budh Nagar districts in Uttar Pradesh, Jammu and Kashmir	HDFC Bank House, Vatika Atrium, A – Block, Golf Course Road, Sector 53, Gurgaon – 122002	Tel: 0124-4664245 Phone banking Delhi: 6160 6161  Ghaziabad and Gautam Budh Nagar districts of Uttar Pradesh: 99359 03333 Haryana (except Panchkula, Yamunanagar and Ambala Districts): 99962 43333
Orissa	HDFC Bank Ltd, Quality Initiative Group, Hotel Crystal, Plot No – D, Baramunda, Bhubaneswar – 751003	Tel: 033-44065165 Phone banking: 99379 03333
Rajasthan	HDFC Bank Ltd, A-8 Hanuman Nagar (A) Jaipur – 302021	Tel : 7073613331 Phone banking Jaipur – 0141-6160616 Rest Of Rajasthan – 9875003333
Karnataka	HDFC Bank Ltd, First floor,103/31, 26th Main Road, 4th T Block, Jayanagar, Near SSMRV College, Bangalore – 560041	Mobile: 09342928584 Phone banking Bangalore: 080-6160 6161 Rest of Karnataka: 9945863333 Credit Card Bangalore:- 080-66224332
Maharashtra, Goa	HDFC Bank Ltd, 5th Floor, Tower B, Peninsula Business Park, Lower Parel West, Mumbai – 400013	Tel : (022) 33958663 Phone banking Mumbai: 6160 6161 Rest of Maharashtra & Goa: 98906 03333
West Bengal, Sikkim	HDFC Bank Ltd. Dalhousie Branch, 4 Clive Row, Kolkata – 700 001 Phone: 033-44065165	Tel : 033-44065165 Fax : 033-30273620 Phone banking Kolkata: 6160 6161 Rest of West Bengal / Sikkim: 98310 73333