HSBC offers a wide range of credit cards to its customer. HSBC Credit cards are designed to match all your needs and lifestyle requirements. HSBC Credit Card Customer Care Service ensures you a hassle- free customer service experience. HSBC Credit Card customer complaint handling process is very fair and they acknowledge all complaints adequately.
HSBC 24x7 Credit Card Toll Free Number
If you want to get in touch with the credit card customer care department of HSBC be it regarding your reward points, credit card blocking or to file any complaints related to credit cards, you can contact on the HSBC 24×7 credit card customer care toll-free number: 1860 108 7788 or 1860 500 2277. You can also get your queries sorted through the Interactive Voice Response System (IVRS).
HSBC credit card customer care number for Bangalore customers is 25589696.
HSBC Credit Card Customer Care Numbers City Wise:
| City | HSBC Customer Care Number |
| Kolkata | 22438686 |
| Jaipur | 9928037373 |
| Bangalore | 25589696 |
| Chandigarh | 9876927373 |
| Lucknow | 9935097373 |
| Gurgaon | 9910797373 |
| Coimbatore | 9894477373 |
| Patna | 9931397373 |
| Raipur | 9893277373 |
| New Delhi | 23739696 / 9910797373 |
| Ahmedabad | 9898377373 |
| Pune | 66028686 / 9860107373 |
| Surat | 9898377373 |
| Visakhapatnam | 9849677373 |
| Trivandrum | 9895477373 |
| Hyderabad | 23358787 / 9849677373 |
| Chennai | 43419696 / 9894477373 |
| Mumbai | 66800001 / 9860107373 |
Please Note: HSBC Bank is not a Paisabazaar partner. Offers would be from partner Banks/NBFCs only.
Connect HSBC Credit Card Customer Care on Twitter
You can connect to HSBC credit card customer care executives on twitter to resolve your queries.
| Customer care on Twitter | Use @HSBC_IN Connect to reach out to HSBC card representatives. |
Grievance Redressal
To keep customers happy and to ensure an everlasting relationship with the bank, HSBC provides a separate link on their website to monitor all your complaints, grievances or any query. Their grievance redressal mechanism is prompt in resolving every matter reported with them. They will help you to provide the best possible solutions for your problems.
Write to HSBC Customer Service Manager
For credit card related queries you can write on the following address:
Manager- Customer Service
The Manager
Customer Care Centre
The Hongkong and Shanghai Banking Corporation Limited
Rajalakshmi, No 5 & 7
Cathedral Road
Chennai – 600086E
Mail to HSBC Bank
You can also lodge your grievance by sending e-mails. You can e-mail your concern in detail to: complaints.india@hsbc.co.in . You must ensure that you write your 16-digit HSBC Credit Card number & contact numbers in the subject line.
If a complaint is not resolved by any of the above channel then you can approach to the Grievance Redressal Officer.
In case you think that the resolution offered to you is not satisfactory then you can escalate the issue to the Principal Nodal officer appointed by HSBC Cards through email/ letter. Principal Nodal officer will review the grievance and will resolve it with the co-ordination with departmental heads. Delhi/ NCR customers can email.
If you’re still not satisfied with the response within a month, then you get in touch with the Banking Ombudsman appointed by the Reserve Bank of India.