HSBC is one of the largest banking and financial services organizations in the world. HSBC customer care service is available 24×7 to provide answers to queries of customers.
HSBC Bank Customer Care Number
1800 267 3456
1800 121 2208
- HSBC customer care executives are available round the clock to attend to banking inquiries from Premier and Advance customers whereas, for personal banking and credit card related queries, phone banking officers are only available from 06:30 to 20:30
- Emergency services are available 24/7 to report loss or misuse of HSBC account or card
- For retail business banking (general queries), phone banking service is available from 8 am to 7 pm (Monday – Friday) and 8 am to 4 pm IST on Saturday
- For business banking, phone banking service is available Monday to Friday 9:00 am to 6:00 pm (excluding public holidays)
- For Retail Business Banking (HSBCNet queries) phone banking service is available Monday to Friday 9:30 am to 6:30 pm and 1st, 3rd and 5th Saturday of the month (excluding public holidays)
The table given below shows the list of HSBC customer care numbers for resident Indians calling from within the country or from overseas.
| Resident Customers | Within India | From Overseas |
| HSBC Premier (Toll-Free) | 1800 266 3456 1800 120 4722 |
+91-40-61268001 +91-80-71898001 |
| HSBC Advance / Personal Banking / Credit Cards (Toll-Free) | 1800 267 3456 1800 121 2208 |
+91-40-61268002 +91-80-71898002 |
| Corporate Cards (Toll-Free) | 1800 419 2266 1800 102 6922 |
+91-080-49089633 +91-040-67173403 |
| Business Banking | 1800 123 2666 1800 419 2288 |
+91-040-61268010 +91-040-71898010 +91-080-61268010 +91-080-71898010 |
| Retail Business Banking (RBB) – For general queries (Toll-Free) | 1800 419 5400 1800 123 2979 |
+91-40-61268004 +91-80-71898004 |
| Retail Business Banking (RBB) –
For HSBCNet queries (Toll-Free) |
1800 120 2210 | +91-022-50323533 |
HSBC Bank NRI Customer Care
HSBC has dedicated an entire customer care team to resolve the queries of its NRI customers. Given below is the list of numbers that NRIs from different countries should call for various sort of banking queries-
HSBC Premier NRI Customers
|
Country and Territory |
Banking & Credit-Related Queries |
| Calls to India from overseas | +91-40-61268001 +91-80-71898001 |
| Indonesia | 001 8030176404 (Toll-Free) |
| Canada | 011 800 177 36666 (Toll-Free) |
| Hong Kong | 001 800 177 36666 (Toll-Free) |
| India | 1800 266 3456 1800 120 4722 |
| Singapore | 001 800 177 36666 (Toll-Free) |
| Bahrain | 8000 4619 (Toll-Free) |
| Kuwait | 965 22230782 (Local Rates) |
| Oman | 968 24762789 (Local Rates) |
| Qatar | 974 4366852 (Local Rates) |
| Saudi Arabia | 8008 140089 (Toll-Free) |
| United Arab Emirates | 8000 177023 (Toll-Free) |
| United States of America | 11 800 952 7145 (Toll-Free) |
| Thailand | 001 800 177 36666 (Toll-Free) |
| UK | 00 800 177 36666 (Toll-Free) |
| Malaysia | 00 800 177 36666 (Toll-Free) |
| New Zealand | 00 800 177 36666 (Toll-Free) |
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HSBC Advance NRI Customers
| Country and Territory | Banking & Credit-Related Queries |
| Calls to India from overseas | +91-40-61268002 +91-80-71898002 |
| Australia | 1300 787 414 (Local Rates) |
| Indonesia | 001 8030176404 (Toll-Free) |
| Canada | 1877 NRI HSBC (1877 674 4722) (Toll-Free) |
| Hong Kong | 852 2822 3986 852 2822 2767 (Free from landline) |
| India | 1800 209 0100 1800 121 2209 |
| Singapore | 65 6533 5462 (Local Rates) |
| Bahrain | 973 1756 9645 (Local Rates) |
| Kuwait | 965 2223 0727 (Local Rates) |
| Oman | 968 2476 2727 (Local Rates) |
| Qatar | 974 4432 8325 (Local Rates) |
| Saudi Arabia | 9661 276 4163 (Local Rates – Riyadh, Alkhobar, Dammam, and Jeddah) |
| United Arab Emirates | 800 4393 (Toll-Free – Dubai, Sharjah, Ajman, Fujairah, Al Ain, Ras Al Khaimah, Umm Al Quwain) |
| United States of America | 1877 NRI HSBC /1877 674 4722 (Toll-Free) |
Personal Banking NRI Customers
| Country and Territory | Banking & Credit-related Queries |
| Calls to India from overseas | +91-40-61268002 +91-80-71898002 |
| Australia | 1300 787 414 (Local Rates) |
| Indonesia | 001 8030176404 (Toll-Free) |
| Canada | 1877 NRI HSBC (1877 674 4722) (Toll-Free) |
| Hong Kong | 852 2822 3986 852 2822 2767 (Free from landline) |
| India | 1800 209 0100 1800 121 2209 |
| Singapore | 65 6533 5462 (Local Rates) |
| Bahrain | 973 1756 9645 (Local Rates) |
| Kuwait | 965 2223 0727 (Local Rates) |
| Oman | 968 2476 2727 (Local Rates) |
| Qatar | 974 4432 8325 (Local Rates) |
| Saudi Arabia | 9661 276 4163 (Local Rates – Riyadh, Alkhobar, Dammam, and Jeddah) |
| United Arab Emirates | 800 4393 (Toll-Free – Dubai, Sharjah, Ajman, Fujairah, Al Ain, Ras Al Khaimah, Umm Al Quwain) |
| United States of America | 1877 NRI HSBC /1877 674 4722 (Toll-Free) |
| United Kingdom | 080 03285902 080 00851264 080 03893587 (Local Rates) |
HSBC Credit Card Customer Care
If you have any queries or complaints or any other issues related to HSBC Bank Credit Cards, then you can call HSBC credit card toll-free number–
1800 267 3456 / 1800 121 2208