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Be it home renovation, vacation, wedding, purchase of consumer durables, medical emergency, etc., HSBC Personal Loan is a perfection solution to all your personal needs. Ranging from Rs. 75,000 to Rs. 30 lakh, HSBC Personal Loan can be repaid in affordable EMIs by 60 months. The bank offers easy documentation, quick processing and disbursal.
HSBC Personal Loan Customer Care Toll-Free Numbers
| Resident Customers | Within India | For Overseas |
| HSBC Premier (Toll Free) | 1800 266 34561800 120 4722 | +91-40-61268001+91-80-71898001 |
| HSBC Advance (Toll Free) | 1800 267 34561800 121 2208 | +91-40-61268002+91-80-71898002 |
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HSBC – Customer Care Numbers for NRIs
HSBC has committed an entire customer care team to answer the questions of their NRI customers. Given beneath is the list of numbers that NRIs from various countries should call for personal banking queries.
| Country and Territory | HSBC Customer Care for Banking Related Queries |
| Calls to India from overseas | +91-40-61268001 |
| +91-80-71898001 | |
| Australia | 1300 787 414 (Local Rates) |
| Canada | 1877 NRI HSBC (1877 674 4722) (Toll-free) |
| Hong Kong | 852 2822 3986 |
| 852 2822 2767 (Free from a landline) | |
| India | 1800 209 0100 |
| 1800 121 2209 | |
| Singapore | 65 6533 5462 (Local Rates) |
| United Kingdom | 080 03285902 |
| 080 00851264 | |
| 080 03893587 (Local Rates) | |
| Bahrain | 973 1756 9645 (Local Rates) |
| Kuwait | 965 2223 0727 (Local Rates) |
| Oman | 968 2476 2727 (Local Rates) |
| Qatar | 974 4432 8325 (Local Rates) |
| Saudi Arabia | 9661 276 4163 (Local Rates – Riyadh, Alkhobar, Dammam and Jeddah) |
| United Arab Emirates | 800 4393 (Toll-free – Dubai, Sharjah, Ajman, Fujairah, Al Ain, |
| Ras Al Khaimah, Umm Al Quwain) | |
| United States of America | 1877 NRI HSBC /1877 674 4722 (Toll-free) |
How to submit a Complaint at HSBC?
- You can mail your written complaints to india@hsbc.co.in
- You can write a letter to the director of the HSBC Bank Customer Care office. This letter must incorporate all details of your identification and description of the issue/inquiry/complaint and ought to be addressed to:
The Manager
Customer Care Centre,
The Hongkong and Shanghai Banking Corporation Limited
Rajalakshmi, No 5 & 7
Cathedral Road
Chennai – 600086
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HSBC – Grievance Redressal
If you don’t get a satisfactory response within 10 days of enrolling the grievance with any of the channels referred above, you may take the issue to the following level:
Write to the nodal officials of HSBC Bank at Sabry Ali, The Hongkong and Shanghai Banking Corporation Limited, NESCO – IT Park Building 3, ninth Floor, Nesco Complex, Western Express Highway, Goregaon (East), Mumbai – 400063, E-mail: pnohsbcbank@hsbc.co.in
You can likewise call the nodal officer team of HSBC Bank on the below numbers:
- Telephone numbers – +91 80 – 49089640 and +91 40 – 67173410
- Fax numbers – +91-022-66476011 and +91-022-49146011
- Days: Monday to Friday
- Timing: 9:30 a.m. to 6:00 p.m.
On the other hand, you can contact the Code Compliance Officer for branch
FAQs
Q. Do I have to call the HSBC Bank customer care numbers from my registered telephone number?
Ans. No, it is not required to call from your registered telephone number. But if you call from your registered number it will be easier for the customer care executive to validate your identity.
Q. What is the interest rate of HSBC personal loan?
Ans. The interest rate of HSBC personal loan starts from 9.99%
Q. How can I check my HSBC personal loan status?
Ans. An individual can check the personal loan status by calling on 1860 266 2667 for any money related inquiries, including personal loan. You can likewise directly go to the branch you applied at to meet the official in control to know the status of your own advance application.