ICICI Bank handles customers very efficiently by providing them all the information they require and answering all their questions. The bank provides its credit card customers with 24×7 customer service and assists them dedicatedly. Whether your question is regarding the rewards loading in your card or about the last credit card statement, you can turn to the customer service center at the credit card toll free number or general enquiry number to get all your queries answered.
ICICI Bank Credit Card Customer Care Toll-Free Number
Customers can file their complaints and can clear their doubts by directly talking to the customer care representatives. To contact the customer care department, call on the toll-free number provided by the bank. Toll-free numbers is active 24×7 on all days. Given below is the toll-free number:
| Toll-Free Number | 1800-103-8181 |
All users of ICICI bank credit card from Gurgaon can call on the following number:
| Gurgaon | 0124-3366777/44445500 |
Here we are providing the customer care numbers state wise as well as city wise:
ICICI Bank State-wise Phone Banking numbers
| State | ICICI Customer Care Number |
| Haryana | 9017667777 |
| Uttar Pradesh | 8081667777 |
| Uttarakhand | 8081667777 |
| West Bengal | 8101667777 |
| Andhra Pradesh | 7306667777 |
| Assam | 9864667777 |
| Bihar | 8102667777 |
| Goa | 9021667777 |
| Tamil Nadu | 7305667777 |
| Telangana | 7306667777 |
| Chhattisgarh | 9098667777 |
| Gujarat | 8000667777 |
| Karnataka | 8088667777 |
| Jammu & Kashmir | 9018667777 |
| Himachal Pradesh | 9817667777 |
| Maharashtra | 9021667777 |
| Orissa | 9692667777 |
| Rajasthan | 7877667777 |
| Jharkhand | 8102667777 |
| Kerala | 9020667777 |
| Madhya Pradesh | 9098667777 |
| Punjab | 7307667777 |
ICICI Bank City-wise Phone Banking number
| City | ICICI Customer Care Number |
| Kolkata | 033-33667777/44455000 |
| Jaipur | 0141-3366777/4445500 |
| Ernakulam | 0484-3366777 |
| Chandigarh | 0172-3366777/4445500 |
| Lucknow | 0522-3366777/4445500 |
| Gurgaon | 0124-3366777/44445500 |
| Panaji | 0832-3366777 |
| Patna | 0612-3366777 |
| Raipur | 0771-3366777 |
| Bhopal | 0755-3366777 |
| Ahmedabad | 079-33667777/44455000 |
| Dehradun | 0135-3366777 |
| Shimla | 0177-3366777 |
| Ranchi | 0651-3344339 |
| Bhubaneswar | 0674-3366777 |
| Hyderabad | 040-33667777/44455000 |
| Chennai | 044-33667777/44455000 |
| Mumbai |
022-33667777/44455000 |
ICICI Bank Credit Card Customer Care- International Toll-Free Numbers
In case the customers are settled outside India, there are helpline numbers to get their queries resolved. NRI’s can contact the bank 24×7 using the helpline number. Given below is the list of toll-free numbers for the NRI users of different countries:
| Country | Toll-Free Number |
| Canada | 1866 ICICI 4U |
| USA | 1866 ICICI 4Uk |
| UK | 0 8081 314 151 |
| Singapore | 800 101 2553 |
| Australia | 0011-800-0424-2448 |
| UAE | 8000 9114 001 |
| Bahrain | 800 04 877 |
ICICI Bank Credit Card Grievance Redressal Mechanism
If the customer is not satisfied with the resolution provided by the above mentioned channels, then the matter can be escalated by writing to the ICICI Bank- head of phone banking. You can contact the head by downloading the Grievance redressal form from the website. Fill it and submit it at the address given below:
Head of Phone Banking,
ICICI Bank Ltd.,
Phone Banking Center,
ICICI Bank Tower,
Financial District,
Gachibowli,
Hyderabad- 500032.
Alternatively, you can also forward the matter to the Banking Ombudsman appointed for your area.
Locate ICICI Bank
There’s a list of addresses and contact numbers provided on the bank’s website, if you wish to get in touch with the bank. You can visit the ICICI Bank’s Gurgaon branch. Given below is the address:
Branch- Gurgaon, Haryana
Sector-14, SCO 18 & 19,
Huda Shopping Centre,
Market Complex,
Gurgaon, Haryana, 122001
IFSC Code: ICIC0000021