If you want to get in touch with ICICI Bank Customer Care from Hyderabad you can call on the following numbers.
ICICI Credit Card Toll Free Number |
1800 1020 123 |
ICICI Credit Card Customer Care Number |
022 3366 7777 |
Other Modes to Contact ICICI Customer Care
- Raise Service Request Online : ICICI Bank also allows you to raise specific service requests for queries such as credit card cancellation, undelivered credit card, activate/deactivate physical statement, etc.
- Visit ICICI Bank Nearest Bank Branch in Hyderabad: If you are not comfortable raising a complaint online or over a phone call, you can visit your nearest bank branch.
- You can also send your queries at the following ICICI Bank Postal Address:
ICICI Bank Limited, ICICI Phone Banking Center,
ICICI Bank Tower, 7th floor,
Survey no: 115/27, Plot no. 12,
Nanakramguda, Serilingampally,
Hyderabad
Pin Code: 500032
| You may register your grievance with ICICI Bank by dialing 1800 200 3344 (between 9.00 a.m. to 06.00 p.m. from Monday to Friday), in case of an unresolved query. Ensure that you note the Service Request Number (Numeric Digit only) that is not more than 2 months old. |
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ICICI Bank Credit Card Customer Grievance Redressal Cell
You can escalate your unresolved issues, if you are not satisfied with any solution offered by ICICI Customer Care Centers, via three levels, as listed below. You can proceed to
- level 1 for submitting the complaint first time
- level 2 if you are not satisfied with the response offered at level 1
- level 3 if you are not satisfied with the response offered at level 2
| Level 1: Email your concern to the grievance redressal cell. Ensure using the same email address as is linked to your credit card. |
| Level 2: Contact Mr. Subhendu Tripathy, Head – Phone Banking, ICICI Bank via any of the options:
Postal Address*: Download the form, fill and sign it and send to: Mr. Subhendu Tripathy, Online: Enter Account/Application number and Complaint Reference Number to proceed. |
| Level 3: Contact Principal Nodal Officer of ICICI Bank, Mr. Vinayak M. More via any of these options:
Postal Address*: Download the form, fill and sign and send to: Mr. Vinayak M More, E-mail: Enter Account/Application Number, and Level 2 Reference Number. |
*Expect a reply within 4 days from the date the letter arrives at the bank.
FAQs
How do I contact ICICI Customer Care from Hyderabad?
ICICI Bank has a dedicated customer care center to solve your credit card grievances. You can contact the ICICI Bank Credit Card Customer Care at 022 3366 7777 or the toll-free number at 1800 1020 123. Note that these numbers are valid all throughout India.
Can I talk to ICICI Bank Customer Care over Whatsapp?
ICICI allows Whatsapp Banking, for basic credit card services. To use this service, you need to add the number 8640086400 to your contacts and Say ‘Hi’ (from your registered mobile number) .
Via the Whatsapp feature you can check the outstanding balance on your Credit Card, and get the available credit limit on your Credit Card.