Customers of Indian Bank having their savings accounts, current accounts, loans, credit cards and other financial instruments in the bank can avail customer service through various methods in case they have any concerns or queries. Indian Bank customer care team provides solutions to all queries and issues faced by customers. Let us find the details below:
Account holders can reach out to Indian Bank customer care on the below-mentioned numbers to get their queries resolved:
Customers of Indian Bank can lodge their complaints online in CGRS portal
If the customers want to know their account balance via SMS, they need to give a missed call on the below-mentioned numbers:
To block digital transaction, the customers of the bank may send the following SMS:
BLOCK to 092310 00001 or 092895 92895
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If the customer wants to register any complaint through SMS, the customer may follow the following format.
SMS to 56677 by typing COMPLAINT
The customers of Indian Bank can use the below-mentioned format for the query they want to know about. Upon validation, the customer will receive the details of the query asked.
| Type of Enquiry | SMS Format |
| Balance Enquiry | BALVAL <A/c no> <MPIN> to 9444394443 |
| Last three Transactions | LATRAN <A/c no> <MPIN> to 9444394443 |
| Issued Cheque Status Enquiry | CHQSTS <chq no> <A/c no> <MPIN> to 9444394443 |
| Deposited Cheque Status Enquiry | DCHSTS <chq no> <A/c no> <MPIN> to 9444394443 |
| Change Mobile Banking PIN | CHGPIN <New MPIN> <OMPIN> to 9444394443 |
| Help on How to Use | HELP <Code> <MPIN> to 9444394443 |
Indian Bank customers can also lodge their complaints on the provided email id:
customercarecomplaints@indianbank.co.in
If customers are not satisfied with the solutions provided by the Indian Bank customer care representatives, they can raise their concerns to grievance redressal team on the provided form. Click here to download the form and submit your queries.
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You can send the details of your questions or issues to the head corporate office of Indian Bank. Here are the contact details:
Indian Bank Corporate Office,
PB No: 5555, 254-260,
Avvai Shanmugam Salai,
Royapettah, Chennai – 600 014
Phone Number – 044-28134300
If you still don’t get a satisfactory solution, then you can contact the Nodal Officer – Head.
Sri. M Nagarajan
General Manager (CSC)
Indian Bank, Corporate Office,
254-260, Avvai Shanmugham Salai,
Chennai – 600014
Telephone: 044 – 2813 4126.
Email: nodalofficer@indianbank.co.in
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