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Kotak Credit Card Customer Care Noida

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Updated: 21-06-2024 09:35:05 AM

Please Note: Kotak Mahindra Bank is not a Paisabazaar partner. Offers would be from partner Banks/NBFCs only.

Kotak has a very efficient customer care department, who dedicatedly look after the requirements of their customers. There are various channels through which you can connect with the customer care team of the Kotak Bank such as via E-Mails, SMS, Toll-Free Number or IVRS.

Kotak Credit Card Customer Care Toll-Free Number

Customers can feel free to lodge their complaint by calling on their toll-free number which is accessible from all landlines and mobile phones. Given below is the toll-free number:

Kotak 24×7 Toll-Free Number 1800 180 1290

Kotak credit card Noida users can call on the following number to get their queries addressed-

Noida 9511 6600 6022
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Kotak Mahindra Credit Card Customer Care City Wise
Grievance Redressal

Kotak Mahindra Credit Card Customer Care City Wise

City Customer Care Number
Ahmedabad 6600 6022
Hyderabad 6600 6022
Jalandhar 95161 6500 6022
Indore 01166006022
Chandigarh 0161 6500 6022
Chennai 6600 6022
Kochi 0422 6600 6022
Kolkata 6550 6022
Surat 6600 6022
Gurgaon 9511 6600 6022
Jaipur 6536 022
Kanpur 011 6600 602
Kottayam 0422 6600 6022
New Delhi 6600 6022
Ludhiana 65006022
Lucknow 011 6600 6022
Jaipur 6536 022
Varanasi 011 6600 6022
Pune 6521 6022
Bangalore 6600 6022
Noida 9511 6600 6022
Rajkot 6600 6022
Mumbai 6600 6022

Grievance Redressal

To keep customers happy and to ensure an everlasting relationship with the bank, Kotak provides a separate link on their website to monitor all your complaints, grievances or any query.  Their grievance redressal mechanism is prompt in resolving every matter reported with them. They will help you to provide the best possible solutions for your problems. You can contact Kotak bank in any of the following ways.

Level 1– If you have any grievance or query, you can inform the bank by filling the online form which is available on Kotak Mahindra Bank’s website. There’s a separate link provided by the bank on their website.

You can also visit any of the branches and file a complaint with the bank manager. You are most likely to get response within 7 working days. You can also write your complaint on the address given below:

Kotak Mahindra Bank Ltd.,

P.O. Box: 16344,

Mumbai – 400013

Level 2- If you are not satisfied with the resolutions provided at level 1 then you can contact the grievance redressal officer.

Level 3– If the response provided at the above level within 5 working days is not satisfactory then you can write to the Nodal Officer by filling the online form available on the website. You can further escalate the issue to the Principal Nodal Officer.

Alternativley, you can also forward the matter to the Banking Ombudsman appointed for your area.

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