Life Insurance Corporation (LIC) of India is one of the topmost insurance companies that have served millions of customers since its inception in 1956. The company is widely known for providing a vast range of insurance products, including health plans, pension plans, unit plans, micro-insurance plans and special plans. To facilitate information sharing, resolve problems and promote awareness about the vast portfolio of insurance plans, LIC has a dedicated customer service division in the form of LIC Customer Care.
Solutions Provided by LIC Customer Care
The company has set up zone-wise offices to solve the queries and address the complaints. LIC of India customer care provides the personalised solutions to their customers. An individual may contact them for the following needs:
| Services | Assistance | Information |
| Change of address | Filling in details in application forms | Premium points |
| Grievance redressal | Customer registration of LIC’s portal | Loans |
| Premium paid certificate | Mobile number, e-mail ID and PIN code registration | Bonus |
| Life certificate for pension policies | LIC plans and their benefits | |
| Revival of the policy |
LIC Customer Care Numbers
The following is the list of LIC customer care numbers along with branch address and Interactive Voice Response System (IVRS) numbers:
| Name of the City |
Branch Address | Contact | IVRS Number |
| Agra | Jeevan Prakash
Sanjay Place, M. G. Road, P. B. No. 1022, Agra-282002 |
0562-2524912 | – |
| Ahmedabad | Maruti Complex, Subhash Chowk,
Gurukul Road, Memnagar, Ahmedabad- 380052 |
079-27456848 | – |
| Amritsar | C/O Sainik Bhawan,
Opp. G.P.O., Court Road, Amritsar, Punjab |
0183-2560673 | – |
| Bangalore-I | No.202 , 39th A Cross, 9th Main Road,5th Block, Jayanagar,
Bangalore- 560041 |
080-22966528/22966553 | 080-26659230 |
| Bangalore-II | No. 817, Girija Complex,1st Floor , 8th Block (Opposite Police Station)80 Feet Road, Koramangala,Bangalore – 560095 | 080-22966836/896 | – |
| Belgaum | Aditya Arcade, Opposite Hotel Ramdev, Nehru Nagar,
Belgaum-590010 |
0831-2438856/2438857 | – |
| Bhagalpur | Mani Complex, Gautam Budha Colony, Jail Road, Tilkamanjhi,
Bhagalpur-812001 |
0641-2610011/2610033/2610099 | 0641-2610024 |
| Bhubaneshwar | Plot No-654,Cuttack- Puri Road, Bomikhal,
Bhubaneswar -751006 |
0674-2573910/11 | 0674-2573996 |
| Bhopal | MF: 19 & 20, Mansarovar Complex,
Block-B, Mezzanine Floor, Bhopal- 462016 |
0755-2550242 | – |
| Chandigarh | S.C.O 107, Sector 47-Chandigarh- 160047 | 0172-2678107 | – |
| Chennai-I | Chennai-DO-1, LIC Building, No.153, Anna Salai, Chennai-600002 | 044-28611912/28611642 | 044-28884300 |
| Chennai-II | Oriental Insurance Building,47, Armenian Street Chennai- 600001 | 044-25331915 | – |
| Coimbatore | Red Rose Chambers-1437, Trichy Road, Coimbatore-641 018 | 0422-2300300 | – |
| Cuttack | H/O-Mr. Sidhartha Das, Kanika Chhak, Tulsipur, (Upper floor of State Bank of Hyderabad), Cuttack -753008 | 0671-2307883/2307889 | 0671-2307085 |
| Delhi-I | H-39, New Asiatic Building,
Connaught Place, New Delhi-110001 |
1800112552/011-23310868 | – |
| Delhi-II | G-2/B-15, LSC, Mayur Vihar Ph-2,
Delhi-110091 |
011-22785930 | – |
| Dwarka | 1st Floor, Sudeep Plaza, Plot No-3, Sector-11, Dwarka, New Delhi-110075 | 011-28042585 | – |
| Dhanbad | 1st Floor, Sri Ram City, Saraidhela, Dhanbad-828127 | 0326-2225344/2225345 | 0326-2222725 |
| Ernakulam | 28/295, SA Road, Panampilly Nagar, Ernakulam-682036 | 0484-2383883 | – |
| Gandhinagar | Shop No: 104-105, Hotel Haveli Arcade – 1st Floor,
Sector -11, Gandhi Nagar |
079-23240083/23240383 | – |
| Goa | Innam Complex, Shop No. 1/2/3,
Opposite Don Bosco School, Panaji, Goa-403001 |
0832-2490100 | – |
| Gulbarga | No. 3-218/219, Rukmini Chambers,
Behind Super Market, Ghazipur, Gulbarga-585101 |
08472-233030 | 08472-243035 |
| Guntur | D. No. 12-21-58, Above SBI,
Gouri Shankar Theatre Road, Kothapet, Guntur-522001 |
0863-2211476/2211562 | 0863-2222772 |
| Guwahati | Triveni Complex, Bhangagarh,
G.S. Road, Guwahati -781005 |
0361-2450389 | – |
| Gwalior | Madan Tower, Sanatan Dharm Mandir Road, Inderganj, Gwalior (M.P.) | 0751-2630272 | – |
| Gurugram | SCO-60, 1st Floor, District Centre near More Outlet,Sector-56, Gurgaon Haryana-122011 | 0124-2576060/2578060/2570060 | – |
| Hubli | Dr. Bekinalkar Complex, Opp. Samyukta, Karnataka Press, Koppikar Road, Hubli-580020 (Dharwad District) | 0836-2264333/2264233 | 0836-2255073 |
| Howrah | 6/5, G.T.Road (South) near Howrah Maidan-711101 | 033-26374387 | – |
| Hyderabad | D.No. 6-3-1090/C/4, Hosanna Towers 1st Floor, Rajbhavan Road, Somajiguda (above Andhra Bank), Hyderabad-500082 | 040-23420730/23420740/23420761 | 040-23437997 |
| Indore | 15/2, Race Course Road, LG-5, Darshan Mall Opp. IDA Building, Indore-452003 | 0731-2533523 | – |
| Jabalpur | Badshah Plaza, 1187-Pandit Bhawani Prasad Tiwari Ward opposite Old G.S.College, Wright Town, Jabalpur-482002 | 0761-2407283 | – |
| Jaipur | 303-304, Trimurty Krishna Enclave,
SB-52,Tonk Road, Bapu Nagar Jaipur-302015 |
0141-2702845 | – |
| Jalandhar | S.CO. No.-3, Chhoti Baradari, Crystal Plaza, Garha Road, Jalandhar-144022 | 0181-2480967 | 0181-2480918 |
| Jamshedpur | Ganpati Complex near Ram Lila Maidan, Kashidih, Sakchi, Jamshedpur-831001 | 0657-2443228/2443229 | 0657-2320600 |
| Jammu | Plot No. 62, Sector-8 , Trikuta Nagar, Jammu-180012 | 0191-2479791 | 0191-2479717 |
| Jodhpur | Ummaid Hospital Road, Shanicharji Ka Than, Jodhpur | 0291-2657117/2635076 | 0291-2620079 |
| Kanpur | Jeevan Vikas, 16/98, MG Marg, Mall Road, Kanpur-208001 | 0512-2307443 | – |
| Karnal | Sector-12, near Petrol Pump, Karnal | 0184-2266024/1842208400 | – |
| Kolkata | Ground Floor, Hindusthan Building, 4 CR Avenue, Kolkata-700072 | 033-22124172/176 | 033-22545454 |
| Kolkata (Sub) | Jeevan Prabha, DD-5, Sector-1,Salt Lake City, Kolkata-700064 | 033-23370642 | – |
| Kolkata-II | 166B, SP Mukherjee Road, Merlin Link, 1st Floor, Kolkata-700026 | 033-24198476 | – |
| Kottayam | 1st Floor, Kannampurath Buildings opposite BSNL Bhavan,MC Road, Kottayam-686001 | 0481-2307422/11 | – |
| Kozhikode | 1st Floor, Mas Arcade, Vaikkom Muhammed Basheer Road, Kozhikkode-673001 | 0495-2725581/583 | – |
| Lucknow | Shop No.-9/10, Jeevan Bhavan-1 (Ground Floor), 43-Hazaratganj, Lucknow-226001 | 0522-2614782 | – |
| Ludhiana | 801/21, Loomba Street, Civil Lines near Dandi Swami Mandir, Ludhiana-141001 | 0161-2424074 | – |
| Madurai | 79 TPK Road, Ramalinga Complex, Andalpuram, Madurai-625003 | 0452-2370361 | – |
| Mangalore | Ideal Tower, 1st Floor opposite Sharavu Temple, GT Road, Mangalore-575001 | 0824-2426255 | 0824-2411655 |
| Mumbai-I | M/s Mayfair Housing Pvt. Ltd., 9 Mayfair Meridian near St. Blaise Church, Caesar Road, Andheri (W), Mumbai-400058 | 022-26788943 | 022-26766221 |
| Mumbai-II | Shop-123, Om Sai Dutta, Plot-32/A, Sector-20 opposite Nerul Railway Station, Nerul West, Navi Mumbai-400706, | 022-27725968/27723592 | – |
| Mumbai-III | 1st Floor, Jeevan Bima Shopping Center, Borivli (W), Mumbai-400103 | 022-28912605/28913760 | – |
| Mumbai-IV | Madhuram opposite to Satellite Br 923, Harishankar Road, Dahisar- East,
Mumbai-400068 |
022-28482907 | – |
| Muzaffarpur | Nilu Complex near Pani Tanki Chawk, Club Road, Ramna , Muzaffarpur-842002 | 0621-2281023 | 0621-2271083 |
| Mysore | PG Krupa, 2910-Ground Floor, 3rd Cross, Kantharaj URS Road, Saraswathipuram, Mysore-570009 | 0821-2341096/099 | 0821-2346900 |
| Nagpur | Andhra Insurance Building besides Sule High School near Mehadia Square, Dhantoli, Nagpur-440012 | 0712-2450083/80 | 0712-2454820 |
| Nairul | Shop-1/2/3/20, Om Sai Dutta, Plot-32/A, Sector-20, Nerul(W) Navi Mumbai | 0215-27725968 | – |
| Noida | B1A/14, Sector-51, Gautam Budh Nagar, Uttar Pradesh-201301 | – | 0120-2444026 |
| Patna | BSFC Building, 1st Floor neaar All India Radio, Fraser Road, Patna-800001 | 0612-2332033 | 0612-2201795 |
| Pune | Ground Floor, Jeevan Prakash, University Road, Shivajinagar, Pune-411005 | 020-25539790 | 020-25514248 |
| Raipur | Guru Ghasidas Plaza Complex, Shop-110/111, 1st Floor, Amapara, GE Road, Raipur-492001 | 0771-2210010 | – |
| Rajkot | Akshar Complex, Ground Floor opposite Patel Kanya Chhatralaya, GK Dholakiya School Road near Panchayat Chowk, Rajkot-360005 | 0281-2581318/19, 2483210 | 0281-2570871 |
| Salem | No 5/315, Junction Main Road, Devi Chit Funds Complex, Five Roads, Salem-636004 | 0427-2440588 | – |
| Secunderabad | 12-8-422/3, Mettuguda, Main Road, Secunderabad-17 | 040-27820146/136 | – |
| Siliguri | Diamond Plaza, 1st Floor near Bhaktinagar Check-Post, Sevoke Road, Siliguri-734101 | 0353-2545739 | – |
| Surat | Aditya Complex opposite Prime Arcade, Anand Mahal Road Adajan, Surat-395009 | 0261-2801833/2770227 | – |
| Thane | Pinak Galaxy, 1st Floor, B Wing,
Kapur Bawdi opposite McDonald, Majiwada, Thane (W)-400607 |
022-25423226/25421474 | – |
| Tirunelvelli | 11, Tiruchandur Road, 1st Floor, Palayamkottai, Tirunelveli | 0462-2577070 | – |
| Trichy | D-72, 1st Floor, Kanchana Enclave, 7thCross, NEE, Thillai Nagar, Trichy-620018 | 0431-2741000 | – |
| Trivendrum | Upper Ground Floor, Trans Towers, Vazhuthacaud, Trivandrum, Kerala-695014 | 0471-2335222 | – |
| Varanasi | Prem Complex, B-23/2, Chandua Satti opposite Bharat Mata Mandir, Sigra , Varanasi-221002 | 0542-2220457 | 0542-2222412 |
| Vellore | 263B, RTO Road, Phase-II,Sathuvachari, Vellore | 0416-2252202 | |
| Vijayawada | 1st Floor, D.No.59-14-2 upstairs of Lakshmi Vilas Bank opposite Mata Towers, Gayathrinagar, Benz Circle, Vijaywada-520008 | 0866-2499595/596/597 | 0866-2484803 |
| Visakhapatnam | 47-14-3, Potluri Classic, 1st Floor, Main Road, Dwarakanagar, Vishakhapatnam-530016 | 0891-2558254/2513404 | 0891-2523473 |
| Warangal | 1st Floor opposite Arts and Science College, Warangal-506001 | 0870-2574034 | 0870-2544460 |
The LIC branch offices operate from 8 am-8 pm on Monday to Friday and from 10 am-6 pm on Saturdays.
One may also obtain information by sending an email to customerzone_<CITY NAME>@licindia.com as well. There is an LIC toll-free number – 1800-425-9876 on which you can call or simply send an SMS – LICHELP <POLICY NUMBER> to 56767877 or 9222492224 to know more about the various LIC policies. You can also use your LIC customer login ID and password to know more about the plans and their benefits if you are an existing LIC