DSP Mutual Fund Customer Care

DSP Mutual Fund is managed by DSP BlackRock Investment Managers Pvt. Ltd., an investment management company primarily engaged in managing hybrid, fixed income and equity investments for its clients. Originally known as DSP Merrill Lynch Fund Manager Limited, the new name was adopted in 1996 when the stakes of Merrill Lynch was bought out by BlackRock. DSP BlackRock Investment Manager Pvt. Ltd. operates a joint venture between the DSP Group, India’s leading investment banking firm, and BlackRock Inc., one@ of the world’s largest investment management companies headquartered in the US. In order to provide best-in-class services to its clients, DSP BlackRock Mutual Fund Customer Care provides a wide range of services that can be availed through various convenient routes.

Reach Out to Contact Centre by Phone – A current or prospective investor can call up the DSP BlackRock Mutual Fund customer care team over the phone while on the go or from the comfort of their home or office. In order to get your queries answered or your issue resolved, the all-India toll-free number is 1800-200-4499. In order to get the best possible service and quickest possible resolution do ensure you have you investor information such as portfolio number(s) handy at the time of making the call. The working hours for this service are Monday through Friday between 9:30 am and 5:30 pm IST.

Emailing Customer Care – The email service of DSP BlackRock Mutual Fund Customer Care may be availed by investors through an email sent to service@dspblackrock.com. In the email you can describe the exact nature of your query or grievance along with your contact details and a customer service representative will get back to you as soon as possible with resolutions or options uniquely suited to your requirement. This route allows you to send attachments as well in case any are required to substantiate your claim or highlight your issue. In case you are an existing investor, be sure to include details such as portfolio number so that the customer care team can help you out more swiftly.

Face to Face Interaction with Customer Care – In case you are among those people who prefer face to face interaction with a member of the customer service team, an in-person visit to one of DSP BlackRock Mutual Fund’s branch offices is probably the best option for you. The AMC (Asset Management Company) has representative offices that are conveniently located all over the country and you can get the complete list of these from the official website www.dspblackrock.com. The working hours for these branch offices are Monday to Friday, 9:30 am to 5:30 pm. In case you need help carrying out a transaction or completing your KYC in order to invest with the fund house, you can visit one of CAMS Investor Service Centres / Transaction Points instead. These centers are located all over India even in the country’s smallest cities.

Online Account Access – In some cases, the investor might be able to resolve the issue by himself or herself instead of having to contact the DSP BlackRock customer care service. To aid this process, the AMC offers its investors with an easy-to-use online portal where they can easily carry out a range of transactions including SIP, STP, lump sum investments, checking current NAV, current portfolio status and more. In case this information is insufficient or further clarification is required, investors can choose to reach out the DSP BlackRock Mutual Fund customer service through one of the routes mentioned above.