Stashfin Personal Loan Customer Care

StashFin offers collateral-free personal loans from Rs. 1000 and upto Rs. 5 lakh to salaried as well as self-employed applicants. You can avail the loan with minimal documentation and repay in 3 to 36 months as per your convenience. In the following sections you will find details of how you can contact the customer care department of StashFin to get your queries answered and grievances resolved.

StashFin Customer Care Number

You can call on 011-47848400 to contact the customer care department of StashFin. Calling charges may apply.

StashFin Customer Care Details

Following are some additional modes to contact the StashFin customer care:

A. Social Media Handle

You can contact StashFin as per your convenience through their Facebook page. However, sharing of private financial information on such public platforms is not recommended.

B. Email Address

You can also write to customercare@stashfin.com to get an answer to your queries.

C. StashFin Mobile Application

You can also use the StashFin mobile app to get answers to your queries by following the steps mentioned below:

Step 1: Visit the StashFin official website and click “Log In” on the upper right corner

Step 2: Enter your registered email address/ mobile number and the password to login

Step 3: Navigate to the “Help” menu to seek resolution to your queries.

StashFin Grievance Redressal

In case of any complaints, you can contact the Grievance Redressal Officer of StashFin.

Name: Sanjeev Walia

Contact Number: 9953595222

Email ID: grievance.officer@stashfin.com

Please note that you can contact the Grievance Redressal Officer from 10:00 am to 6:00 pm (Monday to Saturday). This facility is not available on 1^st and 2^nd Saturdays, Sundays and National holidays as per the Rule 5 of the Information Technology Rules, 2011.

Frequently Asked Questions (FAQs)

1. What is the StashFin customer care number for personal loan queries?

Ans. the StashFin customer care number for personal loan queries is 011-47848400.

2. What is the customer care email address of StashFin?

Ans. The customer care email address of StashFin is customercare@stashfin.com.

3. What should I do, if there is any dispute regarding StashFin personal loan?

Ans. You should contact the grievance redressal officer in case you have any dispute regarding StashFin personal loan. You can either call on 9953595222 or write to grievance.officer@stashfin.com to seek redress of your grievance.

4. Can I apply for a personal loan at StashFin after the banking hours or on a holiday?

Ans. Yes, you can apply for a personal loan at StashFin after the banking hours or on a holiday via their website or mobile application.

5. What is the interest rate on StashFin personal loan?

Ans. The interest rate on StashFin personal loan starts from 11.99% per annum.

6. What should I do if I did not receive the OTP while applying for the StashFin personal loan?

Ans. Click on “Resend OTP” if you did not receive the OTP while applying for the StashFin personal loan. Please note that the OTP cannot be sent via an email and will be only sent to your registered mobile number to maintain the security of your account.

7. How long does it take to the get the personal loan processed at StashFin?

Ans. StashFin is known for quick loan processing hence the application is generally processed within 4 hours of submission of correct documentation.

8. How can I cancel my personal loan application at StashFin?

Ans. You can contact the customer care department of StashFin in order to get your personal loan application cancelled.

9. What should I do, if the personal loan EMI was debited twice from my account?

Ans. If the personal loan EMI gets debited twice from your account, just inform the customer care department and StashFin will refund the excess amount within 30 days.

10. What are the bounce charges with respect to StashFin personal loan?

Ans. StashFin charges Rs. 500 on every cheque/ NACH bounce with respect to the payment of a personal loan.