Piramal Finance Home Loan Customer Care Number
Toll-free number (India) – 1800 266 6444
(Timings: 9.30 AM to 6.00 PM)
(Working Days: Closed on Sundays)
E-mail ID: customercare@piramal.com
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Grievance Redressal
Level 1
Aggrieved customers may raise complaint by calling at the HFC’s toll-free number or emailing to customercare@piramal.com. Customers can also write to the Branch Operational Manager about their queries and grievances.
The complaint will be addressed as soon as it is received.
Level 2
Customers who is unsatisfied with the given resolution, or whose query is unsolved for up to 15 days may write to the HFCs at: grievances@piramal.com
Level 3
Customers who is unsatisfied with the resolution given at the Level 2, or whose query isn’t solved within 15 days may escalate to:
The Nodal Officer – Mr. Kishore Dalwani
Piramal Capital & Housing Finance Limited, formerly known as Dewan Housing Finance Corporation Ltd.
6 th Floor, Amiti Building, Agastya Corporate Park, Kamani Junction,
Opp. Fire Station, LBS Marg, Kurla (W) Mumbai MH 400070
Email : nodal.officer@piramal.com
Contact Number: 022- 69181439
Also Check: Housing Loan 2024
Level 4
If customers’ complaints are not addressed up to their satisfaction that too within a reasonable time frame from the above quarters, may approach the Complaint Redressal Cell of National Housing Bank and lodge their complaint online at: https://grids.nhbonline.org.in/.
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They can also write to:
National Housing Bank
Complaint Redressal Cell
Department of Regulation & Supervision
National Housing Bank
4th Floor, Core 5A,
India Habitat Centre, Lodhi Road
New Delhi – 110 003
https://grids.nhbonline.org.in/
www.nhb.org.in
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