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Pension Funds Development and Regulatory Authority (PFRDA)You can contact NSDL CRA (NPS Customer Care) at (022) 2499 3499. You can also register your grievance online with the Central Grievance Management System (CGMS) of NSDL CRA here or with Karvy CRA here. NSDL and Karvy are Central Recordkeeping Agencies (CRAs) in the NPS.
The address for NSDL is NSDL e-Governance Infrastructure Limited, 1st Floor, Times Tower, Kamala Mills Compound, Senapati Bapat Marg, Lower Parel, Mumbai – 400 013 Fax (022) 2495 2594/ 2499 4974.
The escalation details for NPS grievances are mentioned below. If you are not satisfied with the resolution provided by NSDL/Karvy, you can directly file a complaint with the regulator, Pension Funds Development and Regulatory Authority (PFRDA).
| Escalation Level for NPS Grievances | |
|
Escalation Level I Name of the Official Mr. Chandrashekhar Warange Contact details Tel No. – 022 24993499 Email ID – gro@nsdl.co.in Role Grievance Redressal Officer (GRO) |
Escalation Level Level II Name of the Official Mr. Mandar Karlekar Contact details Fax No. – 022 24952594 Email ID – cgro@nsdl.co.in Role Chief Grievance Redressal Officer (CGRO) |
| Escalation for NPS Exits | |
|
Escalatiion Level I Name of the Official Ms. Manjiri S. Salvi Contact details Tel No. 022 24994274 Email ID – npsclaimassist@nsdl.co.in Escalation Level |
Escalation Level II Name of the Official Mr. Dinesh Dalvi Contact details Email ID – dinesh.dalvi@nsdl.co.in Escalation Level |
Customer Care number for APY (Atal Pension Yojana)
- Vinayak Patil Assistant Manager 022-24994596, Email: vinayakp@nsdl.co.in
- Manisha Wayal Manager 022-24994522, Email: manisha.padhye@nsdl.co.in
Customer Care number For APY (Atal Pension Yojana) Exits
- Manjiri Salvi Assistant Manager 022-40904274 manjiris@nsdl.co.in
- Dinesh Dalvi Manager 022-40904842 dinesh.dalvi@nsdl.co.in
NSDL Branch Offices
Kolkata
Address: 5th Floor, The Millenium, Flat No. 5W, 235/2A, Acharya Jagdish Chandra Bose Road, Kolkata – 700 020 Tel. (033) 2281 4461 / 2290 1396, Fax (033) 2289 1945
Chennai
Address: 6A, 6th Floor, Kences Towers, #1 Ramkrishna Street, North Usman Road, T. Nagar, Chennai – 600 017 Tel.(044) 2814 3917/18, Fax(044) 2814 4593
New Delhi
Address: 409/410, Ashoka Estate Building, 4th floor, Barakhamba Road, Connaught Place, New Delhi – 110 001, Tel. (011) 23705418 / 2335 3817, Fax (011) 2335 3756
Ahmadabad
Address: Unit No. 407, 4th floor, 3rd Eye One Commercial Complex Co-op. Soc. Ltd., Above Vijay Sales Stores C. G. Road, Near Panchvati Circle, Ahmedabad – 380 006. Tel. (079) 2646 1376, Fax (079) 2646 1375,