SBI Customer Care Number (24×7 Toll-Free), Email ID, SMS

An account holder can call on the 24×7 toll-free SBI customer care number for any kind of questions, queries, feedback or complaint. The bank has 2 toll-free numbers for customer support:

1800-1234 / 1800-2100

1800-425-3800 / 1800-11-2211

The bank has also provided a toll-number for its customers:

080-26599990​​

This number is accessible from international locations as well.

SBI Credit Card Customer Care

SBI credit card customers can call the bank’s dedicated credit card services department and get instant service related to their credit card. A customer can call the following SBI credit card toll-free numbers:

1860-180-1290 / 1800-180-1290

One can also call the toll number of SBI at 39020202 (prefix local STD code) to get your queries answered.

IRCTC SBI credit card holders can call a dedicated toll-free number at

1800-180-1295

One can also call the toll number at 39021212 (prefix local STD code) for queries regarding the specific credit card.

SBI Personal Loan Customer Care

Customers can call the SBI personal loan customer care team to get answers to their queries regarding their loans and EMIs. One can place a call to the following toll-free numbers:

1800 1234 / 1800 2100 / 1800-11-2211 / 1800-425-3800

080-26599990 (Toll-number)

SBI Home Loan Customer Care

SBI Home Loan offers a highly efficient customer care mechanism that has been put in place by the bank to ensure that all customer needs, complaints, and queries are resolved within a reasonable time. One can contact the SBI Home Loan customer care team by phone, email, or directly by visiting their nearest branch.

1800-11-2018

SBI Business Loan Customer Care

SBI Business Loan customers can get instant information regarding their loan status or can lodge any complaint, submit feedback or raise a concern by connecting with SBI Business Loan Customer Care professionals by dialing SBI’s Toll Free numbers mentioned below:

SBI Business Loan Customer Care Number: 1800-11-2211 / 1800-425-3800

Customers can also SMS “UNHAPPY” and send it to 8008 20 20 20 or can email their queries at contactcentre@sbi.co.in

Customer Care email addresses:

customercare@sbi.co.in / contactcentre@sbi.co.in

socialreply@sbi.co.in (General)
nodalofficer.aadhaarseeding@sbi.co.in (Aaadhaar seeding)
customercare.homeloans@sbi.co.in (Home Loan)
gm.customer@sbi.co.in (General)

Write to SBI:

Customer Service Department
State Bank of India
State Bank Bhavan, 16th Floor
Madam Cama Road,
Mumbai 400 021

Other Important SBI Customer Care Numbers

SBI customers get the facility of connecting with targeted service representatives for speedy resolution of their issues and answer to their queries. These numbers are mentioned below:

Service	Toll-free Number
Reporting Unauthorised Transactions	1800111109
SBI YONO	1800111101
Pension (SBI is Pension disbursing authority)	1800110009
SBI FASTag	1800110018
SBI GST	1800112017
Door-step Banking	1800111103
PM Jan Dhan Yojana	1800 11 0001
Income Tax Refund Orders through SBI	1800 425 9760

SBI Customer Care Service via SMS

SBI offers SMS and missed call banking services to its customers. Following are the SMS codes of the most common services:

Number	Message	Purpose
8008202020	UNHAPPY	File a complaint
9223766666	BAL	Check your balance
9223866666	MSTMT	Mini Statement
567676	BLOCK	Block your ATM Card
567676	PIN	Generate new ATM PIN

SBI Customer Care Service via Missed Call – SBI Quick

SBI customers can use the SBI Quick feature to get answers to basic queries such as balance enquiry, mini statement, cheque book request, e-statement, etc.

An account holder has to first register for the service by sending an SMS REG<space>Account Number to 09223488888. Following services can be availed by giving a missed call from the registered mobile number:

Service	Mobile Number
Balance Enquiry	09223766666
Mini Statement	09223866666
Cheque Book Request	09223566666

SBI Customer Care Service at Bank Branches

You can visit your nearest bank branch for your questions and complaints. To locate the nearby branch, visit SBI’s official website and search using your area name or pin code.

Escalation – Contact Details of Nodal Officers – Area Wise

In case you are not satisfied with the solution offered by the bank via call, text message or the branch, you can escalate the issue and contact the nodal officer of your area. Here are the details of the same:

Area	Address	Telephone Number	Email ID
AHMEDABAD	Local Head Office, Bhadra, Ahmedabad, 380001	079-25506577	agmcustomer.lhoahm@sbi.co.in
KOLKATA	Local Head Office, Samridhi Bhavan, 1, Strand Road, Kolkata, 700001	033-22436524	agmcustomer.lhokol@sbi.co.in
BHOPAL	Local Head Office, Hosangabad Road, BHOPAL, 462011	0755-4288010	agmcustomer.lhobho@sbi.co.in
BHUBANESWAR	Local Head Office, III/I, Pt. J L Nehru Marg, 751001	0674-2391772	agmcustomer.lhobhu@sbi.co.in
CHANDIGARH	Local Head Office, Sector 17 A, Chandigarh, 160017	0172-2703315	agmcustomer.lhocha@sbi.co.in
CHENNAI	Local Head Office, Circle Top House, 16, College lane, Chennai, 600006	044-28214116	agmcustomer.lhoche@sbi.co.in
DELHI	State Bank of India Local Head Office, 11, Sansad Marg, New Delhi 110 001	011-23407121	agmcustomer.lhodel@sbi.co.in
GUWAHATI	State Bank of India Local Head Office, G.S. Road, P.O. Assam	0361-2237556	agmcustomer.lhoguw@sbi.co.in
HYDERABAD	State Bank of India Local Head Office, Bank Street, Koti, Hyderabad – 500 095	040-23466512	agmcustomer.lhohyd@sbi.co.in
LUCKNOW	State Bank of India Local Head Office, Moti Mahal Marg, Lucknow- 226 001	0522-2201492	agmcustomer.lholuc@sbi.co.in
MUMBAI	State Bank of India Local Head office, “Synergy”, Plot No. C-6, ‘G” Block, Bandra Kurla Complex, Bandra(E), Mumbai	022-26445506	agmcustomer.lhomum@sbi.co.in
PATNA	State Bank of India Local Head Office, Judges Court Road, Patna – 800 001	0612-2209082	agmcustomer.lhopat@ sbi.co.in
THIRUANANTHAPURAM	State Bank of India Local head Office, S.S. Kovli Road, Thampanoor,	0471-2323072	agmcustomer.lhotri@sbi.co.in

Principal Nodal Officer

You can also contact the principal nodal officer at the following address:

General Manager
Customer Service, State Bank of India,
State Bank Bhavan, 6th Floor
Madam Cama Road, Mumbai 400 021,
Fax: 022 22742431

Escalation 2 – SBI Customer Service Department

If you are still not satisfied with the solution, you can contact the deputy general manager at SBI’s customer service department.

Here are the contact details of the same:

The Deputy General Manager
Customer Service Department,
State Bank of India,
State Bank Bhavan, 16th Floor
Madam Cama Road, Mumbai 400 021,
Fax: 022 22742431, Email: customercare@sbi.co.in

FAQs on SBI Customer Care

Q. What is the SBI Customer Care for NRI’s?

Ans. The State Bank of India (SBI) customer care number for NRIs is 1800-425-3800 or 1800-11-2211. You can also call the bank’s tolled number +91-80-26599990 for any queries or suggestions.

Q. What is the Whatsapp Customer care number of SBI?

Ans. The WhatsApp customer care number for the State Bank of India is +919022690226.

Q. What is the SBI Customer Care number for the SBI Credit card?

Ans. The SBI Credit Card customer care toll-free number is 1860-180-1290. The bank’s credit card toll-free number is available 24×7 and its customer service representatives are available Monday to Saturday from 8 a.m. to 8 p.m.

Q. Where do I find the YONO SBI customer care number?

Ans. You can find the YONO SBI customer care number by dialing its toll-free number 1800-1234 from your registered mobile number. You can also contact SBI YONO business customer care by calling 022-27579841 or 27566067 or email at support.yonobusiness@sbi.co.in.

Q. What is the customer care email ID for SBI?

Ans. The customer care email ID for the State Bank of India is customercare@sbi.co.in.