Disclaimer: State Bank of India is not a Paisabazaar partner for personal loans and all content herein is strictly informative in nature. Paisabazaar is not affiliated with, sponsored by or in any way connected to State Bank of India for personal loans. No offers/services from State Bank of India are being provided by Paisabazaar for personal loans. For further information about State Bank of India for personal loans, users are required to reach out directly to State Bank of India.
SBI Personal Loan Customer Care Toll Free Number
Toll free number:
1800 11 2211
1800 425 3800
1800 1234
1800 2100
Accessible from all mobile phones and landlines: 080-26599990
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E-mail:
customercare@sbi.co.in
contactcentre@sbi.co.in
Text:
Unhappy with services: SMS UNHAPPY to 8008 20 20 20
Missed call Banking @ SBI QUICK
The customer can write letter to the below mentioned address for personal loan enquries:
Customer Service Department
State Bank of India
State Bank Bhavan, 16th Floor
Madam Cama Road,
Mumbai 400 021
Additionally, the existing customers of SBI personal loan can register or check the status of the complaint raised from the customer care section of the website.
Last updated on 8 November 2024
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Grievance Redressal
SBI claims to redress or resolve grievances within a period of 3 weeks. Customers can escalate the unresolved complaints or grievances if the solution provided is unsatisfactory.
Sl. No | Lodging / Escalation / Auto Escalation of complaints | Day of lodging / Escalation | Days available for redressal (Within the maximum three weeks) |
1. | Circle Complaints Resolution Centre (CCRC) | 1st Day | 10 days |
2 | Local Head Office | 11th Day | 5 days |
3 | Corporate Centre | 16th Day | 6 days |
Personal loan customers can contact concerned branch circle for further queries and assistance.
Sr No | Circle | Network Nodal Officer | Telephone Number | Contact Details | |
1 | Ahmedabad | General Manager NW-I | 079-23320128 | E-mail: agmcustomer.lhoahm@sbi.co.in | |
General Manager NW-II | 079-23320188 | ||||
General Manager NW-III | 079-23320189 | Grievance Cell No.: 079-23320101, 23320102 | |||
2 | Amaravati | General Manager NW-I | 040-23387873 | E-mail: agmcustomer.lhoand@sbi.co.in | |
General Manager NW-II | 040-23387235 | ||||
General Manager NW-III | 040-23387373 | (040) 23387350, 23387268 | |||
3 | Bengaluru | General Manager NW-I | 080- 22249005 | E-mail: agmcustomer.lhobhan@sbi.co.in | |
General Manager NW-II | 080- 25943155, 080- 25943038 |
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General Manager NW-III | 080- 25943584 | (080) 25943126 | |||
4 | Bhopal | General Manager NW-I | 0755-2575279 | E-mail: agmcustomer.lhobho@sbi.co.in | |
General Manager NW-II | 0755-2575714 | ||||
General Manager NW-III | 0755-2570018 | (0755) 2575226, 2575537 | |||
5 | Bhubaneswar | General Manager NW-I | 0674 2600506 | E-mail: agmcustomer.lhobhu@sbi.co.in | |
General Manager NW-II | 0674 2600507 | Grievance Cell Tel no. : 0674 2600682 | |||
6 | Chandigarh | General Manager NW-I | 0172-4567602 | E-mail: agmcustomer.lhocha@sbi.co.in | |
General Manager NW-II | 0172-4567652 | ||||
General Manager NW-III | 0172-4567682 | Grievance Cell Tel no. : (0172)4567423, 4562402 | |||
7 | Chennai | General Manager NW-I | 044-28308718 | E-mail: agmcustomer.lhoche@sbi.co.in | |
General Manager NW-II | 044-28308818 | ||||
General Manager NW-III | 044-28308956 | (044) 28308688, 28308809 | |||
8 | New Delhi | General Manager NW-I | 011-23407100 | E-mail: agmcustomer.lhodel@sbi.co.in | |
General Manager NW-II | 011-23408002 | ||||
General Manager NW-III | 011-23407680 | (011)23407121, 23407227 | |||
9 | Guwahati | General Manager NW-I | 0361-2237556 | E-mail: agmcustomer.lhoguw@sbi.co.in | |
General Manager NW-II | 0361-2237531 | Grievance Cell Tel No. 0361- 2237513/2237663 |
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10 | Hyderabad | General Manager NW-I | 040-23466511 | E-mail: agmcustomer.lhohyd@sbi.co.in | |
General Manager NW-II | 040-23466521 | Grievance Cell Tel no. :(040)23466513, 23466108 | |||
11 | Jaipur | General Manager NW-I | 0141-2256303 | E-mail: agmcustomer.lhojai@sbi.co.in | |
General Manager NW-II | 0141-2256305 | ||||
General Manager NW-III | 0141-2256381 | (0141)2256103 | |||
12 | Kolkata | General Manager NW-I | 033-22438241 | E-mail: agmcustomer.lhokol@sbi.co.in | |
General Manager NW-II | 033-22435743 | Grievance Cell Tel no. 9674710403, 033 – 22489333 |
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General Manager NW-III | 033-22436524 | ||||
13 | Lucknow | General Manager NW-I | 0522 – 2295142 | E-mail: agmcustomer.lholuc@sbi.co.in | |
General Manager NW-II | 0522 – 2295172 | Grivance Cell Tel No.:- 05222295392, 9076603495 |
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General Manager NW-III | 0522 – 2295132 | 9076603496 | |||
14 | Maharashtra | General Manager NW-I | 022-26445506 | E-mail: agmcustomer.lhomah@sbi.co.in | |
General Manager NW-II | 022-67514507 | Grievance Cell Tel no: 022-26445124 | |||
General Manager NW-III | 022-67514512 | ||||
15 | Mumbai Metro | General Manager NW-I | 022-67514403 | E-mail: agmcustomer.lhomum@sbi.co.in | |
General Manager NW-II | 022- 67514407 | Grievance Cell Tel no. :(022) 26445863, 26445864 | |||
16 | Patna | General Manager NW-I | 0612-2219179 | E-mail: agmcustomer.lhopat@sbi.co.in | |
General Manager NW-II | 0612-2209005 | (0612) 2219469 | |||
General Manager NW-III | 0612-2209008 | ||||
17 | Thiruvananthapuram | General Manager NW-I | 0471-2192604 | E-mail: agmcustomer.lhotri@sbi.co.in | |
General Manager NW-II | 0471-2192605 | ||||
General Manager NW-III | 0471-2192606 | (0471)2192666 |
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Customers can also get in touch with the Principal Nodal Officer if the response received is still unsatisfactory
Principal Nodal Officer
Customer Service Department,
State Bank of India,
State Bank Bhavan, 16th Floor
Madam Cama Road,
Mumbai 400 021,
Contact No: 022 22741216
Email ID – gm.customer@sbi.co.in.