UCO Bank Personal Loan Customer Care

Disclaimer: UCO Bank is not a Paisabazaar partner and all content herein is strictly informative in nature. Paisabazaar is not affiliated with, sponsored by or in any way connected to UCO Bank for personal loans. No offers/services from UCO Bank are being provided by Paisabazaar for personal loans. For further information about UCO Bank for personal loans, users are required to reach out directly to UCO Bank.

UCO Bank Customer Care Toll-Free Number:

Toll-Free Number: 1800 103 0123

Contact Numbers and Email IDs of UCO Bank Retail Loan Hubs

Corporate Head Office:

UCO Bank Head Office,
10, B T M Sarani, Kolkata – 700 001
West Bengal
India.

Last checked on 2 May 2023

Grievance Redressal

The existing customers of UCO Bank Personal loan can submit a complaint in writing to a branch, Zonal/Head Office or contact bank through Customer Care email ID, Help Line number, SPGRS or any other mode.

Complaints in person

If a customer is dissatisfied with the branch’s services or has any complaints/grievances, he or she can file a complaint by sending a written letter to the Branch Manager and receiving an acknowledgment. In addition, customers can drop his/her complaint in the complaint box.

Complaint over phone

The aggreived customers can also communicate with the branch, zonal office and head office over bank’s Toll Free Number 18001030123 – UCO SAMPARK which is accessible on a 24/7 basis.

Complaints are resolved as per the following timelines.

The zonal office contact details are mentioned below:

Complaint through Mail

Customers can submit their grievances by email at hopgr.calcutta@ucobank.co.in

In case if the complainant is not satisfied with the handling of the complaint procedure, he/she can contact the general manager.

General Manager

Strategic Planning Department

Head Office, UCO Bank

2nd Floor, 10, BTM Sarani

Kolkata -700001

Telephone: 033-4455-7977, 033-4455-8424

Email- hosp.cscell@ucobank.co.in

The concerned customer can also appeal to Banking Ombudsman appointed by RBI if they dissatisfied by the decision taken at above levels within 30 days of the receipt of communication of decision of the UCO bank.

Principal Nodal Office for Grievance Redressal: – 

Shri. H K Arora

General Manager Operations and Services Department

2nd Floor, 10 BTM Sarani Head Office Kolkata – 700001

Phone No: 033 44557977 44558482

E-Mail: – hosp.cscell@ucobank.co.in

Principal Nodal Office for Banking Ombudsman Grievance Redressal: – 

Shri. H K Arora

General Manager Operations and Services Department

2nd Floor, 10 BTM Sarani Head Office Kolkata-700001

Phone No: 033 44557977 44558482

E-Mail: – hosp.cscell@ucobank.co.in

FAQs

1. What are the interest rate and processing fee of UCO Bank Personal Loan?

Ans. The interest rate of UCO Bank Personal Loan starts from 10.95% p.a. and the processing fee is Upto 1% of the loan amount (not applicable on UCO Pensioner personal loan)

2. I want to avail UCO Bank Pensioner Personal Loan. What is the eligibility criterion?

• You should be drawing your pension through UCO Bank
• Your maximum age should be 72 years at the time of paying the last EMI
• If you are a pensioner having provision of family pension or your spouse is alive, your age for applying a loan should not exceed 74 years and loan has to be repaid maximum by the age of 75 years

3. What is the repayment period of UCO Bank Pensioner Loan?

Ans. The repayment period of UCO Bank Pensioner Loan goes upto 48 months.

4. Would there be any pre-payment charges if I decide to prepay UCO Bank personal loan?

Ans. No, there are no pre-payment charges.

5. How can I apply for UCO Bank personal loan offline?

Ans. You can apply for UCO Bank personal loan offline by visiting the nearest branch of the bank.