Disclaimer: Union Bank of India is not a Paisabazaar partner and all content herein is strictly informative in nature. Paisabazaar is not affiliated with, sponsored by or in any way connected to Union Bank of India for personal loans. No offers/services from Union Bank of India are being provided by Paisabazaar for personal loans. For further information about Union Bank of India for personal loans, users are required to reach out directly to Union Bank of India.
Union Bank of India Personal Loan Customer Care Number
Numbers are available at 24x7x365
All-India Toll Free number: 1800 22 22 44 / 1800 208 2244
Charged Numbers: 080-61817110
Dedicated Number for NRI: +91-8061817110
Last checked on 20 February 2024
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Grievance Redressal
The existing customers of Union Bank of India Personal Loan can lodge/track grievances online available under the “Contact Us” section or on the home page of the bank’s website.
Level 1: Branch
Customers can approach Branch Head or Dy. Branch Head or can call at a call center
Level 2: Regional Office
Customers can appeal to Regional Head or Dy. Regional Head of Grievance Redressal Officers at Regional Office
Level 3: Field General Manager (FGM) Office
Customers can communicate with FGM or Dy. Zonal Head or Grievance Redressal Officers at Field General Manager Office (FGMO)
Level 4: Central Office
Customers can appeal to the Customer Care Unit (CCU) or Chief Grievance Officer (CGO) whose details are mentioned below:
Mr. A K Vinod
(Chief General Manager & ChiefOperations Officer)
Operations Department
Central Office Annex,
Mangaladevi Temple Road,
Pandeshwar,
Mangalore – 575 001
Tel: 824-2428565
Email : cgo@unionbankofindia.com
Working Time: – Monday to Saturday
(10.00 A.M to 5.00 PM. Except on Bank Holiday)
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Escalation Matrix for Pension/Loan/Staff Behavior Related Complaints:
| Level No | Authorities | Day of lodging/Escalation | Days available for Redressal |
| 1 | Branch/Call Center/OCRM-Pension/Loan/Staff Behavior | 1st day | 1st to 4th day (4 days) |
| 2 | Regional Level | 5th day | 5th to 7th day (3 days) |
| 3 | FGMO Level | 8th day | 8th to 10th day (3 days) |
| 4 | Central Office/Principal Nodal Officer | 11th day | 11th to 14th day (4 days) |
List of Nodal Officers of Union Bank of India
| Sr. No | Name of BO Office | FGMO | Name of the Nodal Officer | Designation | Contact No. | |
| 1 | Ahmedabad | FGMO | K N Jha | CM | 9661410940 | gro.fgmoahmedabad@unionbankofindia.com |
| 2 | Bangalore | FGMO | Raju .t | CM | 7760535174 | gro.fgmobengaluru@unionbankofindia.com |
| 3 | Bhopal | FGMO | Aparajita | SM | 9910354744 | gro.fgmobhopal@unionbankofindia.com |
| 4 | Bhubaneshwar | FGMO | Bhabagrahi Panda | AGM | 8658570369 | cobnr@unionbankofindia.com |
| 5 | Chandigarh | FGMO | Raj Kumar | AGM | 9900579761 | gro.fgmochandigarh@unionbankofindia.com |
| 6 | Chennai | FGMO | K Gnanasankar | CM | 9003025879 | pnd.fgmochennai@unionbankofindia.com |
| 7 | Dehradun | RO | Dilip Kumar Mishra | AGM | 7389925551 | dyrh.dehradun@unionbankofindia.com |
| 8 | Delhi I | FGMO | Parashu Ram Singh | AGM | 9826200085 | dyrh.delhinorth@unionbankofindia.com |
| 9 | Delhi II | RO | Pravin Kumar Chawla | CM | 9711967300 | gro.fgmodelhi@unionbankofindia.com |
| 10 | Delhi III | FGMO | Sonalika | DYRH | 7060101538 | dyrh.delhicentral@unionbankofindia.com |
| 11 | Guwahati | RO | kvn Sreekanth | CM | 6302554171 | dyrh.guwahati@unionbankofindia.com |
| 12 | Hyderabad | FGMO | Amit Sharma | CM | 9885674814 | customerser@unionbankofindia.com |
| 13 | Jaipur | FGMO | Ramesh Bajrolia | CM | 9909994263 | gro.fgmojaipur@unionbankofindia.com |
| 14 | Jammu | Branch | Birendra Prasad | CM | 8360090463 | bhjammumain@unionbankofindia.com |
| 15 | Kanpur | RO | Upender Nath | CM | 9073397965 | upendernath@unionbankofindia.com |
| 16 | Kolkata | FGMO | Prem Nath Roy | AGM | 8013212812 | dyrh.kolkata@unionbankofindia.com |
| 17 | Mumbai I | FGMO | Neeta Jayesh Kale | CM | 9820662477 | fgmomumbaigrievancecell.gmomumbai@unionbankofindia.com |
| 18 | Mumbai II | FGMO PUNE | Yogesh Gokhle | CM | 9860409087 | grievancescell.fgmopune@unionbankofindia.com |
| 19 | Patna | RO | Shailendra Kumar | AGM | 9102404100 | dyrh.patna@unionbankofindia.com |
| 20 | Raipur | RO | N K Singh | CM | 7800003781 | dyrh.raipur@unionbankofindia.com |
| 21 | Ranchi | FGMO | Mukesh Kumar Singh | AGM | 7033495556 | dyrh.ranchi@unionbankofindia.com |
| 22 | Trivandrum | RO | Kanakaraju c | DYRH | 9495590008 | dyrh.trivandrum@unionbankofindia.com |