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Yes Bank offers personal loan from Rs. 1 lakh to Rs. 40 lakh, which helps you to deal with any financial emergency like a medical condition, home renovation, vacation, higher studies, etc. The tenure for this personal loan by Yes Bank ranges from 12 to 60 months and the loan can be availed both online and offline as per your convenience. Yes Bank Personal Loan customer care numbers are:
1800-1200 (Toll Free)
Timings: 8:00 AM – 8:00 PM
(Post 8 PM till 8 AM only critical service offered)
Yes Bank Personal Loan Customer Care Number
- Email: You can send an email to Yes Bank at yestouch@yesbank.in
- SMS: You can also send an SMS ‘HELP’ space <CUST ID> to +91 9552220020
Know more about Yes Bank Personal Loan Click Here
Yes Bank Personal Loan Customer Care Numbers For NRIs
| From Outside India | +91 22 4935 0000 |
| USA | 1833 380 0149 |
| Canada | 1833 491 0559 |
| UK | 800 048 9153 |
| UAE | 8000 3570 2510 |
How to Submit a Complaint at Yes Bank?
- Click here
- Select your existing relationship with the bank
- Fill details like first name, last name, email ID, mobile number, customer ID, product, case and issue type and remarks
- Click on ‘submit’
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Yes Bank – Grievance Redressal
Level 1:
- Visit the nearest branch of the bank and get your complaint logged in the complaint register that is available at all branches during the working hours. In every branch, name and contact details of that officer is mentioned who can be contacted for raising your complaint
- You can meet the Branch Manager of the nearest branch regarding your issue. Also, 7th of every month (previous day in case 7th is a holiday or an half day) is the customer day at all the branches of Yes Bank and you can share your complaints and opinions regarding any product or service on this day
- You can call the bank on 1800-1200 (Toll Free) and +91-22-6121-9000
- You can write an email on yestouch@yesbank.in
- You can login to your Netbanking and go to My Space section – Mailbox and write your complaint
- You can follow the bank on various social media platforms like Facebook, Twitter, Instagram or LinkedIn and can tell the bank about your issue on these platforms
Level 2:
If you are not satisfied with the solution that you have received at Level 1, you can send an email to Grievance Redressal Officer at head.grievanceredressal@yesbank.in. Also, the contact details of Grievance Redressal Officer are available at all the branches of the bank.
Level 3:
If you have still not received a satisfactory answer, you can send an email to Principal Nodal Officer at principal.nodalofficer@yesbank.in. Also, the contact details of Princial Nodal Officer are available at all the branches.
Level 4:
If the query is still not solved, you can approach the Banking Ombudsman with your complaint. The contact details of Banking Ombudsman of various cities are mentioned below:
| Centre | Name & Address of the Office of Banking Ombudsman | Area of Operation |
| Ahmedabad | Shri G J Raju C/o Reserve Bank of India La Gajjar Chambers, Ashram Road Ahmedabad-380 009 STD Code: 079 Tel. No. 26582357/26586718 Fax No. 26583325 Email : cms.boahmedabad@rbi.org.in |
Gujarat, Union Territories of Dadra and Nagar Haveli, Daman and Diu |
| Bengaluru | Ms Saraswathi Shyamprasad C/o Reserve Bank of India 10/3/8, Nrupathunga Road Bengaluru -560 001 STD Code: 080 Tel. No. 22277660/22180221 Fax No. 22276114 Email: cms.bobengaluru@rbi.org.in |
Karnataka |
| Bhopal | Shri V K Nayak C/o Reserve Bank of India Hoshangabad Road Post Box No. 32, Bhopal-462 011 STD Code: 0755 Tel. No. 2573772 2573776 2573779 Email: cms.bobhopal@rbi.org.in |
Madhya Pradesh |
| Bhubaneswar | Shri S Behera C/o Reserve Bank of India Pt. Jawaharlal Nehru Marg Bhubaneswar-751 001 STD Code: 0674 Tel. No. 2396207/2396008 Fax No. 2393906 Email : cms.bobhubaneswar@rbi.org.in |
Odisha |
| Chandigarh | Shri J L Negi C/o Reserve Bank of India 4th Floor, Sector 17 Chandigarh Tel. No. 0172 – 2721109 Fax No. 0172 – 2721880 Email: cms.bochandigarh@rbi.org.in |
Himachal Pradesh, Punjab, Union Territory of Chandigarh and Panchkula, Yamuna Nagar and Ambala Districts of Haryana. |
| Chennai | Dr. Balu K C/o Reserve Bank of India Fort Glacis, Chennai 600 001 STD Code: 044 Tel No. 25395964 Fax No. 25395488 Email : cms.bochennai@rbi.org.in |
Tamil Nadu, Union Territories of Puducherry (except Mahe Region) and Andaman and Nicobar Islands |
| Dehradun | Shri Arun Bhagoliwal C/o Reserve Bank of India 74/1 G.M.V.N. Building, 1st floor, Rajpur Road, Dehradun – 248 001 STD Code : 0135 Telephone : 2742001 Fax : 2742001 Email: cms.bodehradun@rbi.org.in |
Uttarakhand and seven districts of Uttar Pradesh viz., Saharanpur, Shamli (Prabudh Nagar), Muzaffarnagar, Baghpat, Meerut, Bijnor and Amroha (Jyotiba Phule Nagar) |
| Guwahati | Shri A. R. Samal C/o Reserve Bank of India Station Road, Pan Bazar Guwahati-781 001 STD Code: 0361 Tel.No. 2734219/ 2512929 Email: cms.boguwahati@rbi.org.in |
Assam, Arunachal Pradesh, Manipur, Meghalaya, Mizoram, Nagaland and Tripura |
| Hyderabad | Shri T Srinivasa Rao C/o Reserve Bank of India 6-1-56, Secretariat Road Saifabad, Hyderabad-500 004 STD Code: 040 Tel. No. 23210013 Fax No. 23210014 Email: cms.bohyderabad@rbi.org.in |
Andhra Pradesh and Telangana |
| Jaipur | Shri C D Srinivasan C/o Reserve Bank of India, Ram Bagh Circle, Tonk Road, Post Box No. 12 Jaipur-302 004 STD Code: 0141 Tel. No. 2577931 Email: cms.bojaipur@rbi.org.in |
Rajasthan |
| Jammu | Shri P Shimrah C/o Reserve Bank of India, Rail Head Complex, Jammu- 180012 STD Code : 0191 Telephone: 2477617 Fax : 2477219 Email: cms.bojammu@rbi.org.in |
State of Jammu |
| Kanpur | Shri P K Nayak C/o Reserve Bank of India M. G. Road, Post Box No. 82 Kanpur-208 001 STD Code: 0512 Tel. No. 2305174/ 2303004 Email: cms.bokanpur@rbi.org.in |
Uttar Pradesh (excluding Districts of Ghaziabad, Gautam Buddha Nagar, Saharanpur, Shamli (Prabudh Nagar), Muzaffarnagar, Baghpat, Meerut, Bijnor and Amroha (Jyotiba Phule Nagar) |
| Kolkata | Smt. Monisha Chakraborty C/o Reserve Bank of India 15, Netaji Subhash Road Kolkata-700 001 STD Code: 033 Tel. No. 223310217/22133353 Fax No. 22305899 Email: cms.bokolkata@rbi.org.in |
West Bengal and Sikkim |
| Mumbai (I) | Smt. Ranjana Sahajwala C/o Reserve Bank of India 4th Floor, RBI Byculla Office Building, Opp. Mumbai Central Railway Station, Byculla, Mumbai-400 008 STD Code: 022 Tel No. 23022028 Fax : 23022024 Email: cms.bomumbai1@rbi.org.in |
Districts of Mumbai, Mumbai Suburban and Thane |
| Mumbai (II) | Shri P K Jena C/o Reserve Bank of India, 4th Floor, RBI Byculla Office Building, Opp. Mumbai Central Railway Station, Byculla, Mumbai-400 008 STD Code: 022 Telephone: 2300 1280 Fax : 23022024 Email: cms.bomumbai2@rbi.org.in |
Goa and Maharashtra, (except the districts of Mumbai, Mumbai Suburban and Thane) |
| Patna | Shri Brij Raj C/o Reserve Bank of India Patna-800 001 STD Code: 0612 Tel. No. 2322569/2323734 Fax No. 2320407 Email: cms.bopatna@rbi.org.in |
Bihar |
| New Delhi (I) | Smt. Anupam Sonal C/o Reserve Bank of India, Sansad Marg, New Delhi STD Code: 011 Tel. No. 23725445 Fax No. 23725218 Email: cms.bonewdelhi1@rbi.org.in |
North, North-West, West, South-West, New Delhi and South districts of Delhi |
| New Delhi (II) | Shri R S Amar C/o Reserve Bank of India Sansad Marg, New Delhi STD Code: 011 Tel. No. 23724856 Fax No. 23725218-19 Email: cms.bonewdelhi2@rbi.org.in |
Haryana (except Panchkula, Yamuna Nagar and Ambala Districts) and Ghaziabad and Gautam Budh Nagar districts of Uttar Pradesh |
| New Delhi (III) | Shri V G Sekar C/o Reserve Bank of India Sansad Marg, New Delhi STD Code: 011 Tel. No. 23715393 Fax No. 23765234 Email : cms.bonewdelhi3@rbi.org.in |
North-East, Central, Shahdara, East and South-East districts of Delhi |
| Raipur | Shri. Keshab Korkora C/o Reserve Bank of India 54/949, Shubhashish Parisar, Satya Prem Vihar Mahadev Ghat Road, Sundar Nagar, Raipur- 492013 STD Code : 0771 Telephone: 2244246, 2241819 Email: cms.boraipur@rbi.org.in |
Chhattisgarh |
| Ranchi | Smt Chandana Dasgupta C/o Reserve Bank of India 4th Floor, Pragati Sadan, RRDA Building, Kutchery Road, Ranchi Jharkhand 834001 STD Code : 0651 Telephone : 852134622 Fax : 2210511 Email: cms.boranchi@rbi.org.in |
Jharkhand |
| Thiruvananthapuram | Shri H N Iyer C/o Reserve Bank of India Bakery Junction Thiruvananthapuram-695 033 STD Code: 0471 Tel. No. 2332723/2323959 Fax No. 2321625 Email: cms.botrivandrum@rbi.org.in |
Kerala, Union Territory of Lakshadweep and Union Territory of Puducherry (only Mahe Region). |
Frequently Asked Questions
Q1. Is Yes Bank Personal Loan customer care number paid or free?
Yes Bank Personal Loan customer care numbers is 1800-1200 (Toll Free)
Q2. My Yes Bank personal loan is not disbursed. Is it possible to complain to the bank through customer care?
Yes, you can file your complaint by contacting the Yes Bank customer care.
Q3. What all services can I avail by contacting the bank’s customer care department?
You can contact the Yes Bank customer care to find answers to your queries about various products and services, file complaints, give feedback and get your grievances redressed.